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Advocate III
Advocate III

Issue with Uploading Animal Table CSV& MS-Excel Format

Hi @StineN ,


Thank you.

Most Valuable Professional
Most Valuable Professional

Hello, @TianaFash , can you please explain the issue in more detail?



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This has been sorted @AhmedSalih.  I figured it out myself.

Please how were you able to solve it, i'm stuck there too. please. I keep getting this error. What am i doing wrong please help

Hi @AhmedSalih & @Gooddy


Initially, I was also unable to upload the document, however, here are a few steps that helped:


1.  Convert the document to CSV and continue to try to upload the document in CSV format, particularly during non-working hours. 

2. After uploading, if you are unable to map the first rows, uncheck the box with the statement ' first column should be the header" 

3. Map the column numbers with the appropriate column headers. Alternatively, you can recheck the headers in the rows to ensure they align appropriately with the corresponding title. 


I hope this helps. Kindly let me know if you have any questions. 



Hi @Gooddy ,


Convert the file to CSV and upload using the import with CSV.

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