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heaher_italent
Administrator
Administrator

Join us for an incredible in-person event in Orlando, September 20-22, 2022. 

heaher_italent_0-1655425742155.png

 

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ArafatTehsin
MVP

This post talks about making your bot accessible by adding Speech capability as well as surfacing to the famous Telephony channels

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ArafatTehsin
MVP

This post talks about the latest features and capabilities announced for Microsoft Power Virtual Agents at the Build 2022 conference.

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D365Goddess
MVP

If you are attending the Microsoft Build event May 24th to May 26th 2022, then you might be aware of some of the new capabilities that are coming to Power Virtual Agents! Microsoft is leveling up the Power Virtual Agents application and taking it to new heights! There were several exiting announcements made regarding the new features and functionality of the application and in this article I will give you a high level overview of some of the most important items that were mentioned. I am super excited about the new Power Virtual Agent features, and hopefully you will be too after reading this article and watching my video below! Keep in mind I haven't had a lot of time to play around with most of these features, but I am planning to write additional, more detailed articles on these features at a later time.

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Heddanewman
Administrator
Administrator

Microsoft has long had a thriving technical community. From members here on the Microsoft Tech Community forums to in-person events and more around the world, the community has supported learning, career development, and personal development. Community initiatives, like SharePoint Saturdays that were already evolving to embrace more Microsoft 365 services, were deeply impacted by the pandemic. Those of us committed to supporting community, like Jeff, myself, and others, have been discussing the situation for some time and those discussions have led to the creation of this new Community Initiative.

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heaher_italent
Administrator
Administrator

Organizations face new challenges every day. Priorities change, markets shift, opportunities emerge—the pace isn’t slowing down. As your competitors transform their business models and customer expectations evolve, your future depends on how well you can empower your teams to adapt, innovate, and make a positive impact every day. You need to be ready for disruption, to embrace constant change, and, most of all, be fast on your feet.

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heaher_italent
Administrator
Administrator

Join us on April 6 for the Microsoft Business Applications Launch Event. You’ll hear from Charles Lamanna, Microsoft Corporate Vice President of Business Applications & Platform, along with senior Microsoft engineers and leaders as they guide you through the latest advancements in Dynamics 365 and Microsoft Power Platform and how they’ll help you:

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rishona_elijah
Regular Visitor

If you are using your Power Virtual Agents in Microsoft Teams, it is possible to have the bot send a message to a user proactively. That means, rather than waiting for the user to chat to the bot, the bot can be the first one to message them. This can be achieved by using the Post a message in a chat or channel Microsoft Teams action in Power Automate.

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rishona_elijah
Regular Visitor

PVA Tip: Move Return value(s) to Power Virtual Agents flow action earlier in the process to give control back to the chatbot faster and reduce customer wait time.

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renatoromao
Super User
Super User

When we are building a solution whatever we want, accessibility is a key part of the process. You need to include people in your app, flow, bot, or anything that you are developing.

#BotSquad #PVACommunityChallenge

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Expiscornovus
Dual Super User
Dual Super User

Microsoft has introduced a new feature called RegEx entities in Power Virtual Agents. This blog shows how you can use RegEx entities to validate a UK Postcode input of a user who interacts with a Power Virtual Agent.

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rishona_elijah
Regular Visitor

With Power Virtual Agents, you can streamline calculations. The bot will ask the user certain values and a standard formula can be created in Power Automate. It will take the user inputs for the calculation, and return the result back to the user. This article will show an example of a flow that can tell a user what their weight on Mars would be, based on the user's input of their weight. 

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happyume
Super User
Super User

In this post, we will learn how to build a PVA Bot which will give users link to Power App and allow them to submit user feedback, bugs, or enhancement requests.

 

We will use Power Automate to get list of all Apps as they are created into a Dataverse table and then Power Virtual Agent to query URL for the multiple Apps or submit feedback against any of the Apps.

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fchopo
Super User
Super User

In this post we'll learn how to create a Power Virtual Agent bot based on unstructured documents thanks to the new Custom Question Answering feature (public preview) in Text Analytics and accessible through QnA Maker.

 

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Expiscornovus
Dual Super User
Dual Super User

In some scenarios your Power Virtual Agent will respond with a set of results. This blog will demonstrate how you can use mark down to nicely format that response. In this example we will use a Power Virtual Agent to retrieve a list of relevant FAQ articles for the user from SharePoint Online list. With mark down we will format that list to a table.

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Heddanewman
Administrator
Administrator

Hello Community Members!  I have loved working on this project with our community success team here at Microsoft.

Dynamics 365 and Power Platform User Groups!

We are super thrilled to announce that Dynamics 365 and Power Platform communities supporting user groups. If you are a leader please check out the links below and request the creation of your group in this new experience. If you are looking to join, give a look to see if your user group has been requested if you are already a member of one. We hope to see many existing user groups being to join this new experience over the next few weeks and into the Summer. 

Dynamics 365 

Power Platform user groups

Power BI user groups

Power Apps user groups

Power Automate user groups

Power Virtual Agents user groups

 

If you would like more information on the user group program, please read our user group program FAQ before you request the creation of your group. 

 

For any additional questions, you can always reach out to our user group coordinators at d365ppc@microsoft.com.

 

We look forward to seeing you on your user group pages.

CBERNIER
Microsoft
Microsoft

In this post we'll learn how to utilize Microsoft Power Virtual agents to enhance end user experiences when managing endpoints with Microsoft Endpoint Manager such as wiping data from a device and locating a Bitlocker recovery key and more.

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SeanHenderson
Impactful Individual
Impactful Individual

There are limitations to global variables that make it difficult to work with them across both conditions and topics. You can use environment variables in Dataverse to get around some of these restrictions and make your variables truly global.

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KAHamilton
Microsoft
Microsoft

The Microsoft Business Applications Launch Event is almost here. Join us on April 6, 2021, from 9–10:30 AM Pacific Time (UTC -7) to discover how new innovations coming to the 2021 wave 1 release will give you the tools you need to transform your business by:

 

  • Bringing a new level of innovation and agility to your organization with modular applications that all work together.

  • Unifying relationships, processes, and data with connected, comprehensive, cloud business applications across your organization.

  • Gaining end-to-end visibility while enabling your teams to achieve greater outcomes faster.

  • Thriving as your business changes by extending existing applications and building new solutions.

  • Giving your organization the tools it needs to provide a safer workplace while maintaining productivity as teams work remotely.

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You’ll be able to participate in a live Q&A chat and hear from James Phillips, President, Microsoft Digital Transformation Platform, as he shares stories from customers about how they use Microsoft business applications to drive success.

 

You’ll also hear from the executives and engineers behind the technology as they discuss the new features and capabilities of Power Virtual Agents. Here’s a high-level overview:

 

  • Authoring experience improvements with topic suggestions from bot sessions, image and video support, and new topic trigger management.

 

  • Custom bot content created in Bot Framework Composer is now directly embeddable and executable from within Power Virtual Agents, so collaboration between bot makers and pro developers is easier than ever.

 

  • New @mention capability for bots created in Microsoft Teams provides the ability to share that bot with a security group.

 

  • Better error handling improves integration with Power Automate.

 

  • New PCI and HITRUST certifications and support for the government cloud.

 

And that’s just the start. Register today to ensure you don’t miss a single update, insight, or in-depth product demonstration from the experts behind them.

 

Come join us. And experience tomorrow’s innovations for your business—today.

 

Register now >

SeanHenderson
Impactful Individual
Impactful Individual

There are limitations to global variables that make it difficult to work with them across both conditions and topics. You can use environment variables in Dataverse to get around some of these restrictions and make your variables truly global.

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renatoromao
Super User
Super User

Hi Community,

 

In this article, you will able to add Power Virtual Agents chatbots to SharePoint pages without writing any codes.

I developed a component to do a better integration with SharePoint Modern Pages using SharePoint Framework (SPFx).

 

Video: https://youtu.be/0maHXnFO_fY

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Jcook
Super User
Super User

You added a Flow in Power Virtual Agents in Teams, you now want to edit that Flow. Where is it? Come check out the answer!

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renatoromao
Super User
Super User

Hi/Olá 🙂

 

My name is Renato Romão and you can connect with me here!

In this article, you will learn about Power Virtual Agents integration with Bot Framework Composer in English and Portuguese.

 

Some topics that we will do:

  • Adaptive Cards
  • Multiple Choices
  • Input text
  • AI recognition
  • Microsoft Teams integration
  • Power Automate integration
  • etc...
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Jcook
Super User
Super User

Lets use Power Automate inside Power Virtual Agents to get all the users details who is interacting with the bot. We can customize our greetings, or simply use any information that Office365 returns

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ArafatTehsin
MVP

Ever since Power Virtual Agents (PVA) have gone GA in December 2019, we’ve seen significant updates to this total No-Code visual authoring canvas. As an avid Conversational AI enthusiast, I have been following and implementing all of these updates either in my solutions or the demos at work. Out of several other improvement areas, Bot Framework Skills have been phenomenal both from the Framework perspective and also from the PVA support endpoint.

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Anonymous
Not applicable

I recently build my first Chatbot with Power Virtual Agent and I want to share my experiences with you. At first I wanted to give you an overview over what PVA (that’s how the cool kids name it) is and how to get started.
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TomaszPoszytek
MVP

Ever been there? You know what question you want to ask to a chatbot, but it is not trained to understand it, so instead telling you, it doesn’t know the answer, it’s just constantly asking you to rephrase the question?

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