If you are attending the Microsoft Build event May 24th to May 26th2022, then you might be aware of some of the new capabilities that are coming to Power Virtual Agents! Microsoft is leveling up the Power Virtual Agents application and taking it to new heights! There were several exiting announcements made regarding the new features and functionality of the application and in this article I will give you a high level overview of some of the most important items that were mentioned. I am super excited about the new Power Virtual Agent features, and hopefully you will be too after reading this article and watching my video below! Keep in mind I haven't had a lot of time to play around with most of these features, but I am planning to write additional, more detailed articles on these features at a later time.
Microsoft has long had a thriving technical community. From members here on the Microsoft Tech Community forums to in-person events and more around the world, the community has supported learning, career development, and personal development. Community initiatives, like SharePoint Saturdays that were already evolving to embrace more Microsoft 365 services, were deeply impacted by the pandemic. Those of us committed to supporting community, like Jeff, myself, and others, have been discussing the situation for some time and those discussions have led to the creation of this new Community Initiative.
If you are using your Power Virtual Agents in Microsoft Teams, it is possible to have the bot send a message to a user proactively. That means, rather than waiting for the user to chat to the bot, the bot can be the first one to message them. This can be achieved by using thePost a message in a chat or channelMicrosoft Teams action in Power Automate.
In some scenarios your Power Virtual Agent will respond with a set of results. This blog will demonstrate how you can use mark down to nicely format that response. In this example we will use a Power Virtual Agent to retrieve a list of relevant FAQ articles for the user from SharePoint Online list. With mark down we will format that list to a table.
Ever been there? You know what question you want to ask to a chatbot, but it is not trained to understand it, so instead telling you, it doesn’t know the answer, it’s just constantly asking you to rephrase the question?