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ArafatTehsin
MVP

This post talks about making your bot accessible by adding Speech capability as well as surfacing to the famous Telephony channels

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ArafatTehsin
MVP

This post talks about the latest features and capabilities announced for Microsoft Power Virtual Agents at the Build 2022 conference.

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D365Goddess
MVP

If you are attending the Microsoft Build event May 24th to May 26th 2022, then you might be aware of some of the new capabilities that are coming to Power Virtual Agents! Microsoft is leveling up the Power Virtual Agents application and taking it to new heights! There were several exiting announcements made regarding the new features and functionality of the application and in this article I will give you a high level overview of some of the most important items that were mentioned. I am super excited about the new Power Virtual Agent features, and hopefully you will be too after reading this article and watching my video below! Keep in mind I haven't had a lot of time to play around with most of these features, but I am planning to write additional, more detailed articles on these features at a later time.

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Heddanewman
Administrator
Administrator

Microsoft has long had a thriving technical community. From members here on the Microsoft Tech Community forums to in-person events and more around the world, the community has supported learning, career development, and personal development. Community initiatives, like SharePoint Saturdays that were already evolving to embrace more Microsoft 365 services, were deeply impacted by the pandemic. Those of us committed to supporting community, like Jeff, myself, and others, have been discussing the situation for some time and those discussions have led to the creation of this new Community Initiative.

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rishona_elijah
MVP

If you are using your Power Virtual Agents in Microsoft Teams, it is possible to have the bot send a message to a user proactively. That means, rather than waiting for the user to chat to the bot, the bot can be the first one to message them. This can be achieved by using the Post a message in a chat or channel Microsoft Teams action in Power Automate.

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rishona_elijah
MVP

PVA Tip: Move Return value(s) to Power Virtual Agents flow action earlier in the process to give control back to the chatbot faster and reduce customer wait time.

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Expiscornovus
Super User
Super User

In some scenarios your Power Virtual Agent will respond with a set of results. This blog will demonstrate how you can use mark down to nicely format that response. In this example we will use a Power Virtual Agent to retrieve a list of relevant FAQ articles for the user from SharePoint Online list. With mark down we will format that list to a table.

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renatoromao
Super User
Super User

Hi Community,

 

In this article, you will able to add Power Virtual Agents chatbots to SharePoint pages without writing any codes.

I developed a component to do a better integration with SharePoint Modern Pages using SharePoint Framework (SPFx).

 

Video: https://youtu.be/0maHXnFO_fY

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Jcook
MVP

You added a Flow in Power Virtual Agents in Teams, you now want to edit that Flow. Where is it? Come check out the answer!

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TomaszPoszytek
MVP

Ever been there? You know what question you want to ask to a chatbot, but it is not trained to understand it, so instead telling you, it doesn’t know the answer, it’s just constantly asking you to rephrase the question?

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