cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Julien2
Level: Powered On

Extract data from a website to Virtual Agent

Hello,

 

I have an e-commerce website that contains different types of categories and items.

I would like to connect my website to the virtual agent bot to extract some information about the items that exist.
For example, let's say the customer wants to know about the list of Laptops that exists on my website so if he type "Show me all the laptops", the bot will fetch data from my website the list of laptops items with images and the link for each item.

 

Is it possible to connect my website data to the virtual agent bot to be able to extract anything I need with images and links?

Can you please explain in detail and provide an example of how I can achieve the following scenario?

 

Any help will be greatly appreciated.
Thank you!

 

1 ACCEPTED SOLUTION

Accepted Solutions
Microsoft mtjalve
Microsoft

Re: Extract data from a website to Virtual Agent

You can leverage the Topic Suggestions feature for part of the scenario you describe. It doesn't let you import images but if you have the content structured as a support site like an FAQ page, you can use the feature to automatically extract the content and insert it into an existing bot. 

 

You can see more details incl. a brief video showing the feature here:

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web

 

Michael

View solution in original post

1 REPLY 1
Microsoft mtjalve
Microsoft

Re: Extract data from a website to Virtual Agent

You can leverage the Topic Suggestions feature for part of the scenario you describe. It doesn't let you import images but if you have the content structured as a support site like an FAQ page, you can use the feature to automatically extract the content and insert it into an existing bot. 

 

You can see more details incl. a brief video showing the feature here:

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web

 

Michael

View solution in original post

Helpful resources

Announcements
thirdimage

New Badges

Check it out!

thirdimage

Power Apps Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Power Platform World Tour

Find out where you can attend!

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

Top Solution Authors
Users online (5,557)