cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
rschoeman
Level: Power Up

PVA bot follows "old" topic structure instead of new

Hi,

We've created a basic bot to test and integrate with MS Teams. Once it worked we set about extending the bots capabilities. We did so by taking existing topics and adding more options to the Question type nodes. We also linked "Options for user" to new messages and linked that to redirect to new topics. But, in testing, and even after publishing, the bot still answers according to the "old" structure and does not seem to follow the new structure. When we "track between topics" (a great feature btw) it is clear that the bot "gets lost" and loses the track.
Is there a way to A) reset the bot so that it rebuilds its history based on the updated structure, or B) a way to list all failures/wrong answers and train the bot where it should have gone in each case?
Thanks

3 REPLIES 3
Microsoft ggupta
Microsoft

Re: PVA bot follows "old" topic structure instead of new

Hello,

Thank you for reporting the issue. Can you confirm that your topics are turned 'On'? They need to be 'On' in order to trigger. You can check Status on the Topics tab. 

Thanks

Gitika

Highlighted
renatoromao
Level 10

Re: PVA bot follows "old" topic structure instead of new

rschoeman
Level: Power Up

Re: PVA bot follows "old" topic structure instead of new

Hi,

Yes all topics are ON. I eventually deleted most of the topics or parts of them and created new options. That seemed to do the trick and all seem to be working now.
It's a great feature that if you delete a node, the entire structure below it doesn't disappear but hovers at the top so you can re-link again.

Helpful resources

Announcements
Better Together’ Contest Finalists Announced!

'Better Together’ Contest Finalists Announced!

Congrats to the finalists of our ‘Better Together’-themed T-shirt design contest! Click for the top entries.

thirdimage

Power Apps Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Join THE global Microsoft Power Platform event series

Attend for two days of expert-led learning and innovation on topics like AI and Analytics, powered by Dynamic Communities

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

thirdimage

Microsoft Business Applications Virtual Launch

Join us for the Microsoft Business Applications Virtual Launch Event on Thursday, April 2, 2020, at 8:00 AM PST.

thirdimage

Community Summit North America

Innovate, Collaborate, Grow - The top training and networking event across the globe for Microsoft Business Applications

Top Solution Authors
Users online (3,744)