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Fpuzzo22
Level: Power Up

PowerVirtualAgent - Navigate on specific web page

Dear Community,

 

I would like to know if it's possible to dynamically navigate on specific web page from by bot. I've created a chatbot on Power Virtual Agent and I need to navigate on specific page from my website. 

Example : my bot asks me on which page I want to navigate. I have multiple choice, so I click on Contacts, and I want to navigate automatically on Contact web page.

 

Is it possible to do it? and if yes, how can I do that?

 

Thank you very much for your help.

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Level 10

Re: PowerVirtualAgent - Navigate on specific web page

Hi @Fpuzzo22 ,

 

No, is not possible!

But you can send a message to the user with the link.

 

E.g.:

User: "I want to know the contact page"

Bot: "Open this page https://www.trentim.com.br/contato/"

 

If this answer solves your problem, please, make as a solution to help more users!

 

Thanks! 🙂

View solution in original post

2 REPLIES 2
renatoromao
Level 10

Re: PowerVirtualAgent - Navigate on specific web page

Hi @Fpuzzo22 ,

 

No, is not possible!

But you can send a message to the user with the link.

 

E.g.:

User: "I want to know the contact page"

Bot: "Open this page https://www.trentim.com.br/contato/"

 

If this answer solves your problem, please, make as a solution to help more users!

 

Thanks! 🙂

View solution in original post

Fpuzzo22
Level: Power Up

Re: PowerVirtualAgent - Navigate on specific web page

Thank you very much for your help. 

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