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ggaudfroy
Level: Powered On

Sorry, something went wrong. I am not able to help you at the moment, please check back later.

good evening

What does this message correspond to?

Licensing issue?

 

Sorry, something went wrong. I am not able to help you at the moment, please check back later.

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Accepted Solutions
JoeGill
Level 8

Re: Sorry, something went wrong. I am not able to help you at the moment, please check back later.

I thought maybe your virtual agent CDS enviroment  was corrupted somehow but of you created a new bot it sounds like it is ok.

You could try to reset your account under settings but you will lose everything. Alternatively raise a support ticket 

Joe

 

View solution in original post

3 REPLIES 3
JoeGill
Level 8

Re: Sorry, something went wrong. I am not able to help you at the moment, please check back later.

Did you try and republish your bot?

 

Joe

ggaudfroy
Level: Powered On

Re: Sorry, something went wrong. I am not able to help you at the moment, please check back later.

Hello

Thank you for your prompt response.


Yes, and nothing helps.
I also tried with a very simple bot. 2 questions and a message.

Same...

Here is the message:

 

 

 

Sorry, something went wrong. I am not able to help you at the moment, please check back later. Conversation ID: 8fMeKl7tF8R8wW8FPeXlnr-a. Time (UTC): 12/30/2019 7:03:37 AM.


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JoeGill
Level 8

Re: Sorry, something went wrong. I am not able to help you at the moment, please check back later.

I thought maybe your virtual agent CDS enviroment  was corrupted somehow but of you created a new bot it sounds like it is ok.

You could try to reset your account under settings but you will lose everything. Alternatively raise a support ticket 

Joe

 

View solution in original post

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