cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Tosyn_88
Level: Powered On

Test Bot Fail

Hi All,

I'm new to the Power Virtual Agent Platform.

I was trying to run a basic test and it returned with an error saying "send failed"

Does anyone know what the root cause could be?

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Level 10

Re: Test Bot Fail

@Tosyn_88 ,

 

Try to create a new bot.

If the problem persists, see your permission and your license. And contact your administrator.

View solution in original post

9 REPLIES 9
renatoromao
Level 10

Re: Test Bot Fail

Hi @Tosyn_88 ,

 

Did you fix this problem?

 

Open the home page on the left menu, your bot will be opened and you can see the "Go to Topics" link. Click here, select your topic, click the "Go to authoring canvas" button and now you can talk with your bot using your trigger phrases.

 

I took a picture attached.

Tosyn_88
Level: Powered On

Re: Test Bot Fail

Thank you @renatoromao  for responding!

 

I have tried using the authoring canvas and the test still failed.

 

When i typed the "trigger phrase" it just waits and then returns "send failed - Retry"

renatoromao
Level 10

Re: Test Bot Fail

@Tosyn_88 ,

 

Try to create a new bot.

If the problem persists, see your permission and your license. And contact your administrator.

View solution in original post

Tosyn_88
Level: Powered On

Re: Test Bot Fail

Should the free trial not be enough to work for basic experiments with the platform?

 

How do i check the permissions? Please any advice would go a long way

renatoromao
Level 10

Re: Test Bot Fail

@Tosyn_88 ,

 

Yes, trial plans should be enough.

Did you try to create a new bot? 

Highlighted
Administrator
Administrator

Re: Test Bot Fail

I have seen this when changing a topic but not saving it then using the trigger for updated topic. 

...If it persists definitely agree trying a new bot would be a great first step

 

Tosyn_88
Level: Powered On

Re: Test Bot Fail

I have just tried a new bot and it still returned the same result 😞 

renatoromao
Level 10

Re: Test Bot Fail

Hi @Tosyn_88 ,

 

You can try to open a ticket into the Microsoft support. 😞 

Tosyn_88
Level: Powered On

Re: Test Bot Fail

I have tried both suggestions and it still did not work. Is there a way this can be looked into because i have never used the bot before. I have just tried to start up a basic bot and it wont work 😞 

Helpful resources

Announcements
thirdimage

Power Apps Super User Class of 2020

Check it out!

thirdimage

New Badges

Check it out!

thirdimage

Power Apps Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Power Platform World Tour

Find out where you can attend!

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

SecondImage

Difinity Conference

The largest Power BI, Power Platform, and Data conference in New Zealand

Top Solution Authors
Users online (6,030)