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Jim86
Level: Power Up

Unable to connect VA to a custom app

Im struggling to connect a custom app to the VA. I have been following the following tutorial where it says it should be possible:

https://docs.microsoft.com/en-us/power-virtual-agents/publication-connect-bot-to-azure-bot-service-c...

 

I have downloaded the sample code they are referring to on Github, connected to Bot Framework Emulator, and entered the BotId, BotId, TenantId in the application.json file

 

I have triple checked every step in the tutorial, still i´m getting the attached error message when trying to retrieve the responses from the VA (please see attachment):

 

"Sorry, something went wrong. I am not able to help you at the moment, please check back later. Conversation ID: A7yyZKyJ9bO4mG4ud5hbHJ-h. Time (UTC): 11/23/2019 2:58:35 PM. "

 

Any idea anyone?

 

 

 

2 REPLIES 2
renatoromao
Level 10

Re: Unable to connect VA to a custom app

Hi @Jim86 ,

 

Can you check your settings (like BotId, tenantId, or something like that) and confirm if it is valid?

renatoromao
Level 10

Re: Unable to connect VA to a custom app

Hi @Jim86 ,

 

Did you resolve your issue? Any updates?

 

If yes, make the answer as a solution and write your solution to help more users.

 

Thanks!

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