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Sky_Store_Rob
Level: Power Up

Use Office 365 credentials with Power Virtual Agents

I've already got a successful Flow working for this process but want to integrate this process into a Virtual Agent so I can expand this. presently, whenever a Form is submitted, the flow proceeds to generate an email based on their Office365 account. Is there anyway that I can get this same process implemented using the Virtual Agent without having to ask them to manually type their details (as we all know how good us humans are). Ideally I'd like the system to detect it from their O365 account credentials as Microsoft Forms does.

2 REPLIES 2
renatoromao
Level 10

Re: Use Office 365 credentials with Power Virtual Agents

Hi @Sky_Store_Rob ,

 

Yes, sure!

You can use the Authentication on the Virtual Agent: https://docs.microsoft.com/en-us/power-virtual-agents/advanced-end-user-authentication

 

Call the Power Automate using the AuthToken: https://docs.microsoft.com/en-us/power-virtual-agents/advanced-end-user-authentication#authtoken-var...

 

Call the Microsoft Graph using your Power Automate workflow: https://docs.microsoft.com/en-us/graph/api/user-get?view=graph-rest-1.0&tabs=http

 

After your Microsoft Graph response to your Power Automate, you can respond to Virtual Agent and you can use the user details.

 

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If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/

renatoromao
Level 10

Re: Use Office 365 credentials with Power Virtual Agents

Hi @Sky_Store_Rob ,

 

Did my answer solve your problem?

If yes, please accept this reply as the solution.

 

---

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/

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