Would like to be able to answer user questions in the bot with images and gif files highlighting what to select, etc. . We are currently redirecting them using the link feature but having it integrated into the bot would provide a better experience.
Add online-hosted images and videos to your chatbot's topics using a Power Automate template. The template points to a live URL where you've hosted your content and loads it directly in the bot's chat window. By including an image or video in a bot's response instead of using a long textual description, you can handle complex scenarios while keeping messages concise.