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Allow Images and Gif files to be inserted into the power virtual agent

Would like to be able to answer user questions in the bot with images and gif files highlighting what to select, etc. . We are currently redirecting them using the link feature but having it integrated into the bot would provide a better experience.

Status: Planned

See more here: Add images and videos to topics - Power Platform Release Plan | Microsoft Docs

Feature details

Add online-hosted images and videos to your chatbot's topics using a Power Automate template. The template points to a live URL where you've hosted your content and loads it directly in the bot's chat window. By including an image or video in a bot's response instead of using a long textual description, you can handle complex scenarios while keeping messages concise.

Comments
jpirelli
Microsoft
GuilhermeMBS
New Member

If you look this: https://docs.microsoft.com/pt-br/power-platform-release-plan/2019wave2/power-virtual-agents/planned-.... They alredy plan to allow Images and Videos, but gifs i don't know. In this site says that the release is for March 20.

MarKol
PVA

There is a discussion on presenting output in a tabular view and displaying images/videos in Bot chat window here: 

https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Forum/PVA-Response-Support-some-portions-of...

chass
Administrator

Please look at this tactic for doing this

https://powerusers.microsoft.com/t5/Webinars-and-Video-Gallery/Returning-an-image-as-a-message/td-p/...

 

...leaving the idea "under review" until hear back from the dev team if we plan on doing work in this space

 

chass
Administrator
Status changed to: Under Review
 
renatoromao
Super User
Status changed to: Planned

See more here: Add images and videos to topics - Power Platform Release Plan | Microsoft Docs

Feature details

Add online-hosted images and videos to your chatbot's topics using a Power Automate template. The template points to a live URL where you've hosted your content and loads it directly in the bot's chat window. By including an image or video in a bot's response instead of using a long textual description, you can handle complex scenarios while keeping messages concise.

JayAvondoglio1
Regular Visitor

@renatoromao the link is not working.  Looks like it was taken out of the wave yet again??

CathBautista
Regular Visitor

Hi! Would like to know if you have resolved this? Thank you