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Allow Images and Gif files to be inserted into the power virtual agent

Would like to be able to answer user questions in the bot with images and gif files highlighting what to select, etc. . We are currently redirecting them using the link feature but having it integrated into the bot would provide a better experience.

Status: Under Review
New Member

If you look this: They alredy plan to allow Images and Videos, but gifs i don't know. In this site says that the release is for March 20.


There is a discussion on presenting output in a tabular view and displaying images/videos in Bot chat window here:


Please look at this tactic for doing this


...leaving the idea "under review" until hear back from the dev team if we plan on doing work in this space


Status changed to: Under Review