We need to attach files into the chatbot using the Power Virtual Agents.
Great idea! We also need the ability to attach files / screenshots to chatbots as we are planning to use this to log tickets in a connected system.
While we provide better in-app support for this, you can do the following,
We've provided a github sample that attempts to mimic this capability.
Thanks @pawan-msft !
Hello: I have a skill linked to my PVA which is able to process an attachment.
I have hooked up this PVA to Facebook with which I try to send the attachments:
The PVA is blocking the attachment message transfer to the skill with a blocking(confirmed checking skill conversation state logging: message is never received) "Could you please tell me that using text ...". This is working fine when calling the skill directly.
In short: imho the PVA should not process/block messages intended for a skill(intended for complex tasks that PVA can't handle yet) else there is no point in extending with skills?
The above workaround suggested doesn't work for all scenarios and it must be included as a built-in feature.
It was raised almost over a year and i think its been voted enough times that PVA team should pick it up. Its not even in upcoming features or waves. How can such a basic feature missing from the PVA? 😞