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renatoromao

Attach file to Power Virtual Agents

Submitted by Super User on ‎02-05-2020 04:43 AM

Hi,

 

We need to attach files into the chatbot using the Power Virtual Agents.

 

Thanks! 🙂

Status: New
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9 Comments (9 New)
Comments
MicMac
Regular Visitor
‎02-05-2020 07:14 PM

Great idea! We also need the ability to attach files / screenshots to chatbots as we are planning to use this to log tickets in a connected system.

pawan-msft
PVA
PVA
‎02-19-2020 10:49 AM

While we provide better in-app support for this, you can do the following,

 

  1. Deploy a custom web-canvas (see documentation) that supports attaching images / files
  2. Upload the image / file to your own Azure Blob storage
  3. Send the URL as a message activity (response to a question node) so that it gets assigned to a variable
  4. Use that URL in Flow / Skills to achieve your desired outcome

We've provided a github sample that attempts to mimic this capability.

 

-Pawan

renatoromao
Super User
Super User
‎02-19-2020 12:37 PM

Thanks @pawan-msft !

s4b
Regular Visitor
‎02-21-2020 08:56 AM

Hello: I have a skill linked to my PVA which is able to process an attachment.

I have hooked up this PVA to Facebook with which I try to send the attachments:

The PVA is blocking the attachment message transfer to the skill with a blocking(confirmed checking skill conversation state logging: message is never received) "Could you please tell me that using text ...". This is working fine when calling the skill directly.

In short: imho the PVA should not process/block messages intended for a skill(intended for complex tasks that PVA can't handle yet) else there is no point in extending with skills?

US-PVA
Regular Visitor
‎06-04-2021 02:08 AM

hi @pawan-msft 

The above workaround suggested doesn't work for all scenarios and it must be included as a built-in feature. 

It was raised almost over a year and i think its been voted enough times that PVA team should pick it up. Its not even in upcoming features or waves. How can such a basic feature missing from the PVA? 😞

Jondoesflow
Frequent Visitor
‎06-30-2021 01:55 AM

This would be an excellent addition to Power Virtual Agents

Ryzhovri
Regular Visitor
‎08-13-2021 06:20 AM

This would be an excellent addition to Power Virtual Agents

FranciscoH
Regular Visitor
‎08-13-2021 06:34 AM

What I understand is that PVA may not have currently full feature to include text messaging file attachments, correct?  instead PVA maybe blocking the message attempted to be transmitted to the bot.

 

 

FranciscoH
Regular Visitor
‎08-13-2021 06:40 AM

How about voice file? can the bot read voice file uploads transmitted, then converted for Cortana assistant?