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Bot show typing message to user wait for the response

Hi,

 

We want to show "Bot is typing..." when the chatbot is loading skills or authentication or another thing.

Post: https://powerusers.microsoft.com/t5/Bot-Extensibility/Best-practice-for-passing-from-a-PVA-topic-to-...

Status: New
Comments
Anonymous
Not applicable

It's such a great idea, Renato! 

In a palliative way, I used a flow in Power Automate to have this feature.

 

Check this out below.

Power Virtual Agent canvas: 

 

PVA SchemaPVA Schema

 

Flow - Delay Between Messages, 6 seconds scheduled

 

Power Automate - 6 Seconds DelayPower Automate - 6 Seconds Delay

 

Valeu!!

Cauê Paraguassu

nmk
Resolver I
Resolver I

This is very important and a native support would be very helpful.

FranciscoOrozco
Advocate II

hmmm native support.  I don't quite get it. everything is on the site.  @nmk 

let me know if I/we can be of any potential support. email me. i might have some basics.

 

Stoffe1776
Regular Visitor

@Anonymous

I implemented it but our testers got back with some questions. The message "Joana (or whatever name the bot have) is still present in the conversation even after the bot is done "typing". Is there a way to make those messages disappear when the answer is presented?  

 

Have a really wonderful day! 

Regards,

Chris

FranciscoOrozco
Advocate II

You wish the bot name hides instead of displaying while "on-typing" during chat conversation? correct?

@renatoromao @Jeff @SFMicrosoft 

 

Stoffe1776
Regular Visitor

@FranciscoOrozco

Well, no. 

Imagine someone is typing a message in Teams or any messenger app. You see a couple of bouncing dots. When the message is delivered the dots disappear and is replaced by the actual message. 

Like this:

 

Typing dots 

 

max_nikonov
Frequent Visitor

any new here from the product team? the request is from 2020, we are 22 now!