cancel
Showing results for 
Search instead for 
Did you mean: 

Confirmed Success - 5 star rating display

The confirmed success has 5 star rating, which get displayed as 5 star in chatbot test window in PVA. But when you host the bot in channel, the 5 star rating comes in text format (Select rating 1 to 5). Why is this change in format, I would prefer 5 star display. 

Also 5 star is only available in confirmed success, I should get that block to insert anywhere else based on my logic.  

Status: New
Comments
dileepnirala
Advocate I

Here is the display.

dileepnirala_0-1626428304484.png

 

FranciscoH
Regular Visitor

Dear Dileepnirala, I understand when attempting to publish on channel TEAMS the 5 five star feedback rating, it publishes as plain text instead of a block of stars. correct?

 

@JeffM @romand @microsup @MsMicrosoft @Anonymous 

Flowingpl
Frequent Visitor

Hi FranciscoH
I have the exact same issue with the missing five star rating.  only text.

FranciscoH
Regular Visitor
6User
New Member

I would also like to see a change in the behavior of Teams so that it can be rated with a 5-star rating instead of a text rating.

ypfpowerplatfom
New Member

Hi, I'm interested in the same behaviour right now.

Could this theme be changed or modified?

Smiller0714
New Member

We have the same experience with the 5-star rating changing format from testing to published.  The 1 - 5 text used for the bot.CSAT Rating isn't as clear as clicking on a star to indicate satisfaction.  We cannot make any changes to the variable properties of the system topic.  Please advise.