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Create a Master bot and redirect to another bots - Power Virtual Agents



We want to create a master bot and depending on the condition, we redirect to another bot.



Master PVA bot get user input.

Master PVA, provide user authentication using existing PVA capabilities. and, flows out in 2 paths.

  • If user token is received -
  • If user token is not received.

Based on some information present in a token, master will call respective Child PVA bot. For example, if in JWT token user belongs to 'HR group', master will send user to HR PVA bot.



Status: New
Frequent Visitor

The feature of redirecting to other bots will also help if you want a bot to switch to another bot for other languages. So this idea sounds cool!