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Create a license based on pay per use - Power Virtual Agents

$1.000 per 2.000 sessions per tenant/month is very expensive to sell on small businesses.

 

My suggestion is to create a license based on pay per use, like Microsoft Azure licenses.

For example: I used 500 sessions in December, I will pay $250 at the end of this month.

Status: New
Comments
Regular Visitor

+1 it's too expensive. 

 

I'm sure my idea of how to use this is not what the developers wanted it to be used for, but at the current pricing, after conversion to local currency, I could probably hire a part time junior to type my answers 😞 

Frequent Visitor

Too expensive!  

Frequent Visitor

I got excited about how to use this in Operations to field our basic regular questions for Marketing, IT, Compliance and HR but we are an SME with 125 users this pricing model makes it a non starter.  Use base model for small SMEs would be really helpful

Frequent Visitor

I work as a Digital Transformation Consultant for small business. The capabilities of the Power VA chat bot are exactly what I need to have this conversation with my customers. However, the entry pricing is simply prohibitive.

Consider that I can do the following:

Chatbot.com = $50 per month

Zapier.com pro = $49 per month

PowerApps Plan 2 = $10 a month

 

Additional config time = $1,000

 

So with a little more time upfront, I can completely replicate this functionality by hooking Chatbot.com into SharePoint then bouncing into the CDS through PowerAutomate for $109 a month.

 

It might not be as nice, it might have issues, but in the first year it would save the customer $9,692. If you were running a small business, which would you do? It would be much better to charge on the Azure model for actual consumption rather than some arbitrary number. That way, the customer can find out if it works before getting stung (a 14 day free trial is essentially worthless, as I suspect you know).

New Member

US$ 1,000 for 2K sesiones is a barrier for entry !!!. 

Regular Visitor

Have spoken to Microsoft and this is apparently being looked at as a matter of urgency.

Kudo Kingpin

Completely agree. To me, it's not that its "too expensive" (per session at least), but rather that the entry point is WAY to high. I just had a large multinational client laugh in my face when I showed them the licensing plan. This is a new technology, not fully adopted and with uncertain ROI. If you want these early adopters to take a chance on it, make it so the pricing helps us do so.

Make a pricing per use (1$ per session ?) where we can test ideas and one where we can commit to a certain volume (the current 1000$ for 2000 sessions is fine there).

I hate to see great products die because of poor, entirely fixable licensing choices... 😕