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Create a license based on pay per use - Power Virtual Agents

$1.000 per 2.000 sessions per tenant/month is very expensive to sell on small businesses.


My suggestion is to create a license based on pay per use, like Microsoft Azure licenses.

For example: I used 500 sessions in December, I will pay $250 at the end of this month.

Status: New
Regular Visitor

I agree with this idea!


It's important to remember the tens of thousands of small businesses that have 50 employees or less.  This is a horrible barrier to entry that most small businesses can't seriously consider, much less implement. 


I'm also thinking from the perspective of a new developer who wants to learn this technology.  Beyond a (very short) free trial, most developers are not going to have access to PVA long enough to be helpful at all. 


I can't imagine most dev's being brave enough to approach their manager with this kind of dollar figure.  


New Member

Almost fell off my seat seeing the pricing when my trial ended and I got the email to purchase a licence or extend the trial. But I see no point in extending the trial if I eventually still have to pay up to $1000 per month for tech that shouldn't be so out of reach.

Frequent Visitor

any updates on the licensing? 

Regular Visitor

Very expensive for small businesses. We created a bot and it works, but we received an email about the end of the trial version. There was a shock when we saw the price.
Any updates on the licensing? 

Advocate II

This would be good... However it would probably not be enough. Even if there was per use model, at the moment the bots created with a Trial authoring license are still consuming the premium chat sessions.
Any user creating a bot with a trial will then consume chat sessions which will be billed to the company... 

I proposed this idea to allow admins to restrict the environments where the bots could consume chat sessions in a Addon-Like way - could be a good combination if both ideas were implemented

Regular Visitor

Yes, it seems seems nothing has changed since then. With plenty of affordable offerings available to customers, PVA is not a viable option for most of them. I'm wondering what the sales figures for PVA licenses have been over the last few years?