We can't use this tool as it, because of the inability to add colloquial greetings. It just responds "Sorry, I am not able to find a related topic. Can you rephrase and try again?" ... It also doesn't reply with something like "Sorry, I am not able to find a related topic, do you need assistance?" ... that could at least get the flow going when someone responds affirmatively.
from: https://experience.dynamics.com/ideas/user-profile/?user=731097ed-efe3-e911-a812-000d3a4f1ebb
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@renatoromao Thank you for triaging these for me!