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Implement an exact match feature for trigger phrases.

Please implement a feature where a topic is triggered only when there is an exact match between the message sent by the user and the trigger phrase.

 

When a message is sent to a chatbot, a topic that matches a part of the message may be triggered.
If the topic is triggered by a partial match with the message, the chatbot will respond in an unintended manner, causing confusion for the user.

 

We recommend that you implement this feature immediately, as it is user-friendly for all users to be able to set a topic to be triggered only when there is an exact match between the message sent by the user and the trigger phrase.

Status: New