Showing results for 
Search instead for 
Did you mean: 

Include Trigger Phrase as a variable for Confirmed Failure topic

The Confirmed Failure topic should have access to the trigger phrase in the event that the bot creator wants to log phrases that result in a unsatisfactory response to the user. Ideally the full conversation should be accessible as a json string but I'll settle for the trigger phrase.

Status: New
Frequent Visitor

Agreed, in general, I would love to see a way to capture those responses that trigger a topic and put them into a variable.
I'm currently looking to generate parts of an ICT ticket from the phrases users type in at the Introduction of a conversation. Sadly there's not a way to do so