cancel
Showing results for 
Search instead for 
Did you mean: 

Licensing - Treat Chat Sessions as Addons

Today the PVA tenant license allows 2000 chat sessions per month at the tenant level, but...

- There is no way to restrict those sessions to a specific environment

- If users create a bot with a Trial license, this bot will still consume the paid chat sessions, which makes it very difficult to define an appropriate cross charging model in wide organizations

 

-> The purpose of this idea is to allow admins to assign the purchased chat sessions to a dedicated environment, as it is currently done with Portal Views and other addons for instance. This would allow to control who is consuming the paid chat sessions

 

(-> I already posted an idea to allow admin to delete bots, this would allow admins to control the amount of Trial bots to have better control over the chat sessions consumption)

Status: New