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Reconnect the conversation with user - Power Virtual Agents

Hi,

 

We want to maintain the conversation if the users refresh the page or chat with the chatbot.

For example,

  • If the user leaves the website by accidentally closing their browser. Is it possible for the user to continue their session when they revisit the site?
  • If the user opens a new tab within the same domain, is it possible for the chatbot conversation to follow them?

Forum: https://powerusers.microsoft.com/t5/Publish-Channel-Management/Is-it-possible-to-reconnect-the-user-...

Status: New