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Save topic trigger phrase in variables

I have a requirement that i need to send question trigger phrase from PVA to PowerAutomate. Is there anyway can trigger phrase save in variable to pass to PowerAutomate. I need to fill excel with both question and response from the customer. have functionality to save response in varibales but not question

Status: New
Advocate I

Agree this is needed. Without it you need to ask the user again which is odd. Or you can use the fallback topic but then everything needs to go into the one topic.

Helper I

If I understood this question correctly, you are after the session details with the customer.

You could use session data in Analytics section. Analytics->Session. You would not need to copy and paste manually in the excel