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Support topic suggestions from files shared in OneDrive

Currently topic suggestions can be created out of online files that 

  • The URLs must be secure (they must start with https://).
  • The URLs must be publicly available, that is, they can't need a user to log in.
  • For online files, we do not support file upload. You must provide the full URL to the location of the file, including the file extension, as in the example
  • For online files, we currently support PDF, DOCX, PPTX, TXT files and 2-column formats in TSV, XLSX (first sheet only), and CSV. The file extension must be included in the URL.

( from )


Files being shared in OneDrive are not supported.

Please add support for files that are shared in OneDrive.

Status: New

100 % agree with this idea. Needed to help customers stay within Microsoft eco-system.
OneDrive is where we store documents. Need to be able to point to online word document in a OneDrive to get suggestions from FAQ files.

Customer agrees. They are currently working on launching PVA in Teams to support teams adoption!

New Member

This is needed a.s.a.p. to decrease the barriers for new business users to come onboard and easily adopt the solution