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Tag channels in topics

Hi Team

 

If we can have an ability to tag channels in the topics which will allow topics to be channel specific.

For e.g.

1. I don't want my users on facebook messenger to see 'welcome to the websitename', I rather want them to see 'welcome to the facebook page name'

2. On Teams, I want my users to only ask questions and get a reply while on employee self service portal I want them to be able to ask the bot to create a 'ticket'/record.

3. User authetication, I might want my users to be authenticated on portals but on teams sign in cards wont work as users are pre-authenticated.

 

Let me know if I need to clarify more and I ll be happy to help.

Status: New