Share your ideas and vote for future features

PVA should learn Finnish much like it knows many other languages. The users in many first line worker scenarios would be more likely to use a bot that speaks their language. It's quite clunky to make an English speaking bot to ask questions in Finnish, quite often there are things the bot needs to collect in Finnish.   ... View more

I wish the Power Virtual Agents documentation was extensive. I'm in trouble because I don't know how to deal with an error. ... View more

Hi,   We want to have a way to transfer customers to agents within Teams when they need to escalate to a human.   cc: https://powerusers.microsoft.com/t5/Building-PVA-chatbots-in/Transfer-to-Agent-in-Teams/m-p/736996#M126 ... View more

Hi,   We want to apply this feature to Teams bots. Automatically start a chatbot conversation - Power Virtual Agents | Microsoft Docs ... View more

Hello, I would like to have to transfer a agent to another team like we can do it in PVA with solutions and change environments. Currently I have a problem since I am working on a Agent which works for three different countries but template is the same (since it is on English) but there are some minor changes. I want to copy that Agent and just change something for another country and release it only for that team.   Best regards, Dino ... View more

Hi,   We have an idea on Forum that is the Arabic language inside the Power Virtual Agents chatbot. https://powerusers.microsoft.com/t5/General/Power-Virtual-Agents-Arabic-Support/m-p/718688#M1438 ... View more

Please include a checkbox option for users to choose if they would like to display their multiple choice options vertically.   Thanks.   ... View more

Global variables are a great addition, but not being able to reset them is annoying.   Moreover, when I call flow with variables, I can not set these manually. This leads to multiple flow calls when one would have done, increasing solution complexity and is less manageable.   Please give the customiser the option to define the value of a variable. This would allow us to change a global variable and fill a variable. ... View more

Hi,   We want to show "Bot is typing..." when the chatbot is loading skills or authentication or another thing. Post: https://powerusers.microsoft.com/t5/Bot-Extensibility/Best-practice-for-passing-from-a-PVA-topic-to-a-custom-skill/m-p/563626#M5 ... View more

Enable feature when import manifest from Web PVA to Microsoft Teams PVA so I can modify that Power Virtual Agent which was imported in Microsoft Teams so I use only Office 365 licenses and I don't need PVA license because I want to use it internally not externally.   Cheers, Dino ... View more

Issue: For e.g.: I have slots like color, name, city and my phrase is "send orange flowers to Mike living in orange." This can cause slots to be filled like this -color and city =Orange -name=Mike If I put a confirmation question at the end , i have to re-write the questions in separate variables/slots.   Idea for solution: If the slot is not captured correctly from user's natural phrase, when dev uses a conformation question with multiple options:   Recommended way: There should be some way of reusing the same questions i wrote before by pointing line connector to previous question to fill the same slot. Also, after re-filling the slot bot should not go through the remaining questions (if any) and should skip them as they are correct and come back to same confirmation question again.   Currently:  When I repoint to previous question the bot asks all the remaining questions even if they have been answered previously (even if SKIP flag is set).                 ... View more

Scenario - you asked user to enter 2 values and you want to compare the values to confirm they are same, to my knowledge, currently there is no way to do that in PVA and you end of calling Power Automate/flow for such a mundane task (although, I bundled multiple tasks before calling flow but that's not the point)   One of many use cases: I was testing the new Azure VM connectors to start, reboot VMs and for such a critical task I wanted the user to enter it twice to confirm but found no way to compare 2 PVA variables in Condition node.   ... View more

We currently disable AdHocSubscriptions at the tenant level.  Because of this limitation, our users are unable to trial the PVA ability.  We are able to assign trial licenses through the admin portal for Power Apps premium licenses, due to the fact that it is assigned to a tenant, and it would be great if we could allow our users the ability to explore PVA in the same way. ... View more

Hi,   We want to maintain the conversation if the users refresh the page or chat with the chatbot. For example, If the user leaves the website by accidentally closing their browser. Is it possible for the user to continue their session when they revisit the site? If the user opens a new tab within the same domain, is it possible for the chatbot conversation to follow them? Forum: https://powerusers.microsoft.com/t5/Publish-Channel-Management/Is-it-possible-to-reconnect-the-user-to-a-conversation-with-a/m-p/564087#M297 ... View more

In Microsoft Teams you have the ability to add a PVA to a teams, group and also pin to the menu. When you receive a message from someone else the user is taken away from the experience/interaction. The ability to allow PVA's chat window to pop out in Microsoft Teams and multi task like you can with other chats would really be helpful. ... View more

1. To save user responses for each question asked and utilize those answers in real time to give counselling. 2. Let PVA takes some time to think before giving the user the activity, like wait function or splash screen like "Processing".... so that resembles like a Psychologist. 3. The options that user gets must be horizontal in the chat window not vertical for ease to read. 4. To have a full screen for the window so that seeing the video experience is better which are included as part of the counselling. 5. Ensure the the whole video is finished before the agent provides next activity. To make sure the user is following the help. 6. Export all results in the excel so that psychologist can analyze the results. @renatoromao ... View more

would be nice to add a url to a message that when a user clicks the url it opens in a new tab or window so as not to loose the current chat with a user. I can do it this way but it looks messy [Open Google](https://www.google.com/" target="_blank") ... View more

When it is necessary to create menus with a more attractive look for the user or make custom implementations, the use of adaptive cards would be necessary. However, those who use PVA within TEAMS cannot use the Bot Composer framework, preventing the implementation of several processes to improve the usability of the bot. ... View more

Hello everyone,   I was returning some links to the user in a reply from the bot, and I think it would be useful to create shorter hyperlinks (maybe suggested by Power VA building platform) to shorten the URL's. ... View more