Power Virtual Agents Ideas

renatoromao · ‎01-20-2021

Hi, We want to apply this feature to Teams bots. Automatically start a chatbot conversation - Power Virtual Agents | Microsoft Docs

renatoromao · ‎09-21-2021

Hi, We want to re-engage the users after 30 minutes that are inactive. Post: Have your bot reach out after inactivity - Power Platform Community (microsoft.com)

renatoromao · ‎11-03-2020

Hi, We want to have a way to transfer customers to agents within Teams when they need to escalate to a human. cc: https://powerusers.microsoft.com/t5/Building-PVA-chatbots-in/Transfer-to-Agent-in-Teams/m-p/736996#M126

PallviP · ‎08-27-2021

Hello there, It would be great to have ability to restrict the external channels available to publish the chat bots and to have the DLP policies apply to Power Virtual Agents. I look after an organisation with almost 2 million users and the fact that any user with Edit access on the bot can publish the bot to any of the external channels available by default. Also currently the DLP policies don't apply to PVA so there is a high risk of organisational/confidential data leaking out even if 1 user makes a mistake. Thank you.

ValentinMazhar · ‎04-07-2021

Power Platform Admins are currently able to delete Flows, Apps and Environments via PowerShell or Power Automate. It is a really important feature for governance. However as of today, there is not any "clean" way to properly delete a chatbot as an Admin. The only way currently available is to delete it via the PVA Portal. It would be really interesting to be able to progamatically delete PVA Bots for Power Platform Admins, either via PowerShell, Power Automate or a REST API. One reason is that if a tenant license is purchased, the chat sessions will all count as billed sessions, even if they take place with Bots authored with a Trial. To be able to control the company costs, it is then importnant for Admins to be able to delete Bots issued from Trials if required to keep a reasonable amount of chat sessions.

Anonymous · ‎10-29-2020

Hello, I would like to have to transfer a agent to another team like we can do it in PVA with solutions and change environments. Currently I have a problem since I am working on a Agent which works for three different countries but template is the same (since it is on English) but there are some minor changes. I want to copy that Agent and just change something for another country and release it only for that team. Best regards, Dino

Janne-Hirva · ‎01-07-2021

PVA should learn Finnish much like it knows many other languages. The users in many first line worker scenarios would be more likely to use a bot that speaks their language. It's quite clunky to make an English speaking bot to ask questions in Finnish, quite often there are things the bot needs to collect in Finnish.

renatoromao · ‎03-18-2021

Hi, We want to show the star rating on the PVA for Teams. Topic: Re: Start rating missing on chatbot in Teams but v... - Power Platform Community (microsoft.com)

LinkeD365 · ‎07-28-2020

Global variables are a great addition, but not being able to reset them is annoying. Moreover, when I call flow with variables, I can not set these manually. This leads to multiple flow calls when one would have done, increasing solution complexity and is less manageable. Please give the customiser the option to define the value of a variable. This would allow us to change a global variable and fill a variable.

DEM · ‎09-15-2020

Please include a checkbox option for users to choose if they would like to display their multiple choice options vertically. Thanks.

renatoromao · ‎05-21-2020

Hi, We want to show "Bot is typing..." when the chatbot is loading skills or authentication or another thing. Post: https://powerusers.microsoft.com/t5/Bot-Extensibility/Best-practice-for-passing-from-a-PVA-topic-to-a-custom-skill/m-p/563626#M5

renatoromao · ‎10-14-2020

Hi, We have an idea on Forum that is the Arabic language inside the Power Virtual Agents chatbot. https://powerusers.microsoft.com/t5/General/Power-Virtual-Agents-Arabic-Support/m-p/718688#M1438

aMesquita · ‎04-30-2021

When the user does not answer the multiple choice question, one should be able to trigger a specific action. In my example below, if the user doesn't answer "Oui" (yes) or "Non" (no), I would like to trigger an action. Unfortunately today it never passes in this condition.

UdayAdhikari · ‎05-01-2020

Scenario - you asked user to enter 2 values and you want to compare the values to confirm they are same, to my knowledge, currently there is no way to do that in PVA and you end of calling Power Automate/flow for such a mundane task (although, I bundled multiple tasks before calling flow but that's not the point) One of many use cases: I was testing the new Azure VM connectors to start, reboot VMs and for such a critical task I wanted the user to enter it twice to confirm but found no way to compare 2 PVA variables in Condition node.

renatoromao · ‎05-19-2020

Hi, We want to maintain the conversation if the users refresh the page or chat with the chatbot. For example, If the user leaves the website by accidentally closing their browser. Is it possible for the user to continue their session when they revisit the site? If the user opens a new tab within the same domain, is it possible for the chatbot conversation to follow them? Forum: https://powerusers.microsoft.com/t5/Publish-Channel-Management/Is-it-possible-to-reconnect-the-user-to-a-conversation-with-a/m-p/564087#M297

amandakay · ‎06-29-2020

We currently disable AdHocSubscriptions at the tenant level. Because of this limitation, our users are unable to trial the PVA ability. We are able to assign trial licenses through the admin portal for Power Apps premium licenses, due to the fact that it is assigned to a tenant, and it would be great if we could allow our users the ability to explore PVA in the same way.

renatoromao · ‎03-29-2021

Hi, We want PVA to be available within Web app/Teams in South Africa. Topic: Power Virtual Agents for Teams - Power Platform Community (microsoft.com)

filipovicdino · ‎10-28-2020

Enable feature when import manifest from Web PVA to Microsoft Teams PVA so I can modify that Power Virtual Agent which was imported in Microsoft Teams so I use only Office 365 licenses and I don't need PVA license because I want to use it internally not externally. Cheers, Dino

Makeitwork · ‎10-07-2020

Similar to a previous idea to allow for partner demo licensing when trial will expire would be great. It would be better to provide a developer license in our MSDN benefits so we can add it to our existing tenants. Adding it to the Community Plan is great but for those of us using our MSDN benefits or Microsoft Developer accounts that would cause us to rework what we have created. ADD TO: COMMUNITY PLAN MSDN AS A BENEFIT MICROSOFT DEVELOPER ACCOUNT ANY OTHET OPTION I MAYNHAVE LEFT OUT.... Similar post https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Facilitate-PVA-for-Partner-demos-and-integration-developing/idi-p/486735

muskhan01 · ‎11-25-2020

Issue: For e.g.: I have slots like color, name, city and my phrase is "send orange flowers to Mike living in orange." This can cause slots to be filled like this -color and city =Orange -name=Mike If I put a confirmation question at the end , i have to re-write the questions in separate variables/slots. Idea for solution: If the slot is not captured correctly from user's natural phrase, when dev uses a conformation question with multiple options: Recommended way: There should be some way of reusing the same questions i wrote before by pointing line connector to previous question to fill the same slot. Also, after re-filling the slot bot should not go through the remaining questions (if any) and should skip them as they are correct and come back to same confirmation question again. Currently: When I repoint to previous question the bot asks all the remaining questions even if they have been answered previously (even if SKIP flag is set).

Share your ideas and vote for future features

Teams - Configure your bot to start the conversation automatically

Re-engage users after 30 minutes

Transfer to Agent in Teams

Restrict the channels available for external publishing of bots & enable DLP

Enable Admins to Delete Bots

Microsoft Teams PVA - copy solution for another team

Finnish language for PVA

Star rating on PVA for Teams

Update Variable / Global variable without a question

Multiple Choice Options

Bot show typing message to user wait for the response

Arabic Language on Power Virtual Agents chatbot

Allow "All other conditions" in multiple choice question

Allow comparison of 2 PVA variables in the same condition node

Reconnect the conversation with user - Power Virtual Agents

Allow trial licenses to be assigned by an administrator

PVA available in South Africa

Migrate Power Virtual Agent to Microsoft Teams PVA

PVA Developer Licenses

PVA - Slot refill option

Helpful resources

Embed chatbot in Power Apps Portal as collapsible ...

Similar to other powerapps request, allow multiple...

Bot language and localization

Ability for multiple people in an Org to manage a ...

Ability to rename the agent