As PVA grows with no of topics, keeping up with flow data diagram with new topics and connects is becoming a manual task.  Would be nice to see an overview mapping diagram of how all topics talk to each other. Essentially a flow diagram would be helpful since PVA knows all connections.  ... View more

It would be nice to be able to have a setting to toggle whether or not the greeting topic will run when the bot is added for a user. That way the greeting could still run when a user types in one of the trigger phrases, but not "spam" the whole company with a chat alert when the bot is pinned to the side rail. ... View more

Hi,   We want to have a way to transfer customers to agents within Teams when they need to escalate to a human.   cc: https://powerusers.microsoft.com/t5/Building-PVA-chatbots-in/Transfer-to-Agent-in-Teams/m-p/736996#M126 ... View more

Hi,   We want to apply this feature to Teams bots. Automatically start a chatbot conversation - Power Virtual Agents | Microsoft Docs ... View more

Global variables are a great addition, but not being able to reset them is annoying.   Moreover, when I call flow with variables, I can not set these manually. This leads to multiple flow calls when one would have done, increasing solution complexity and is less manageable.   Please give the customiser the option to define the value of a variable. This would allow us to change a global variable and fill a variable. ... View more

Hi,   We want to add a sensitive tag for fields and questions which are very important to hide during the PVA conversation. ... View more

It would be great to be able to: - Set a ExpireAfterSeconds setting for conversations of a Power Virtual Agent - When the user doesn't respond redirect to a time-out system topic or even better your own custom topic. In that topic you should be able to show a custom message like: sorry, do you still need help. You haven't responded in a while.   Based on this thread: https://powerusers.microsoft.com/t5/General/Automate-a-message-when-the-user-has-not-responded-to-the-bot/m-p/1336110#M2934   Also inspired by the bot framework: https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-howto-expire-conversation?view=azure-bot-service-4.0&tabs=csharp   ... View more

Hi ,  If the trigger word in the topic is used in the middle of a phrase , the bot does not recognize it .  For example , if the Trigger word is "Arfi" The phrases like "Where is arfi?" will work. The phrase like , "Where can i find arfi in the books" does not work.  It is not possible to predict where the chat user will type the trigger word ... so it would be very helpful if the chat bot can work even if the trigger phrase is in the middle of the phrase.     ... View more

Power Platform Admins are currently able to delete Flows, Apps and Environments via PowerShell or Power Automate. It is a really important feature for governance. However as of today, there is not any "clean" way to properly delete a chatbot as an Admin. The only way currently available is to delete it via the PVA Portal. It would be really interesting to be able to progamatically delete PVA Bots for Power Platform Admins, either via PowerShell, Power Automate or a REST API. One reason is that if a tenant license is purchased, the chat sessions will all count as billed sessions, even if they take place with Bots authored with a Trial. To be able to control the company costs, it is then importnant for Admins to be able to delete Bots issued from Trials if required to keep a reasonable amount of chat sessions. ... View more

Hi,   We want to show "Bot is typing..." when the chatbot is loading skills or authentication or another thing. Post: https://powerusers.microsoft.com/t5/Bot-Extensibility/Best-practice-for-passing-from-a-PVA-topic-to-a-custom-skill/m-p/563626#M5 ... View more

Hi,    We want to show the star rating on the PVA for Teams. Topic: Re: Start rating missing on chatbot in Teams but v... - Power Platform Community (microsoft.com) ... View more

PVA should learn Finnish much like it knows many other languages. The users in many first line worker scenarios would be more likely to use a bot that speaks their language. It's quite clunky to make an English speaking bot to ask questions in Finnish, quite often there are things the bot needs to collect in Finnish.   ... View more

Please include a checkbox option for users to choose if they would like to display their multiple choice options vertically.   Thanks.   ... View more

Hi,   We want to re-engage the users after 30 minutes that are inactive. Post: Have your bot reach out after inactivity - Power Platform Community (microsoft.com) ... View more

Hi,   We have an idea on Forum that is the Arabic language inside the Power Virtual Agents chatbot. https://powerusers.microsoft.com/t5/General/Power-Virtual-Agents-Arabic-Support/m-p/718688#M1438 ... View more

Today the PVA tenant license allows 2000 chat sessions per month at the tenant level, but... - There is no way to restrict those sessions to a specific environment - If users create a bot with a Trial license, this bot will still consume the paid chat sessions, which makes it very difficult to define an appropriate cross charging model in wide organizations   -> The purpose of this idea is to allow admins to assign the purchased chat sessions to a dedicated environment, as it is currently done with Portal Views and other addons for instance. This would allow to control who is consuming the paid chat sessions   (-> I already posted an idea to allow admin to delete bots, this would allow admins to control the amount of Trial bots to have better control over the chat sessions consumption) ... View more

Hello there,   It would be great to have ability to restrict the external channels available to publish the chat bots and to have the DLP policies apply to Power Virtual Agents.  I look after an organisation with almost 2 million users and the fact that any user with Edit access on the bot can publish the bot to any of the external channels available by default. Also currently the DLP policies don't apply to PVA so there is a high risk of organisational/confidential data leaking out even if 1 user makes a mistake.   Thank you. ... View more

When the user does not answer the multiple choice question, one should be able to trigger a specific action. In my example below, if the user doesn't answer "Oui" (yes) or "Non" (no), I would like to trigger an action. Unfortunately today it never passes in this condition.     ... View more