Share your ideas and vote for future features

1. To save user responses for each question asked and utilize those answers in real time to give counselling. 2. Let PVA takes some time to think before giving the user the activity, like wait function or splash screen like "Processing".... so that resembles like a Psychologist. 3. The options that user gets must be horizontal in the chat window not vertical for ease to read. 4. To have a full screen for the window so that seeing the video experience is better which are included as part of the counselling. 5. Ensure the the whole video is finished before the agent provides next activity. To make sure the user is following the help. 6. Export all results in the excel so that psychologist can analyze the results. @renatoromao ... View more

I suggest to make bot to restart the conversation using a button link instead of type "Start Over".      ... View more

Global variables are a great addition, but not being able to reset them is annoying.   Moreover, when I call flow with variables, I can not set these manually. This leads to multiple flow calls when one would have done, increasing solution complexity and is less manageable.   Please give the customiser the option to define the value of a variable. This would allow us to change a global variable and fill a variable. ... View more

$1.000 per 2.000 sessions per tenant/month is very expensive to sell on small businesses.   My suggestion is to create a license based on pay per use, like Microsoft Azure licenses. For example: I used 500 sessions in December, I will pay $250 at the end of this month. ... View more

It appears that the bot always waits for the first move e.g. Hi. It would be useful if there was a tick box "Start conversation automatically" where the bot starts e.g. Hi, I'm you bot... ... View more

We currently disable AdHocSubscriptions at the tenant level.  Because of this limitation, our users are unable to trial the PVA ability.  We are able to assign trial licenses through the admin portal for Power Apps premium licenses, due to the fact that it is assigned to a tenant, and it would be great if we could allow our users the ability to explore PVA in the same way. ... View more

Add support for adaptive cards so that information could be provided to the customer in a formatted way like an itinerary. https://adaptivecards.io/   from:  https://experience.dynamics.com/ideas/user-profile/?user=3a24d3c7-ba8b-e911-a960-000d3a4f3883, https://experience.dynamics.com/ideas/user-profile/?user=1b75466e-23aa-e911-a964-000d3a4f36ce  ... View more

Currently, we can only check if a variable equals a value in a condition. It would be ideal and will allow flexibility if we would be able to compare var1 to var2. example of what PVA allows me to do: Condition:   {x}Var2   is equal to 10   example of what I want to do (and can't): Condition:   {x}Var2   equals   {x}Var1   Original post: https://powerusers.microsoft.com/t5/General/Cant-use-a-condition-comparing-2-variables/m-p/576967#M679   Thanks, ... View more

Hi,   I use a lot the Community Plan (individual user) to learn more about the Power Apps, Power Automate and CDS, and to aggregate value on the Forum, Blog and Microsoft communities. Please, insert the Power Virtual Agents into this plan, because it is impossible to pay $1.000 to learn.   Thanks! 🙂 ... View more

Hi,   We need to attach files into the chatbot using the Power Virtual Agents.   Thanks! 🙂 ... View more

Make Spanish and other languages available. from: https://experience.dynamics.com/ideas/user-profile/?user=30953544-c892-e911-a98e-000d3a4f3343 ... View more

Hi,   The idea is to receive easily the conversation by email. The user can inform that want to receive the conversation and the email, and PVA sends automatically the conversation.   Forum: https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Forum/receive-whole-conversation-by-mail/m-p/514382#M963 ... View more

When we are developing the Power VA, we need to change the bot icon and update it for our icon. ... View more

Would like to be able to answer user questions in the bot with images and gif files highlighting what to select, etc. . We are currently redirecting them using the link feature but having it integrated into the bot would provide a better experience. ... View more

Hi Team   It would be great, if we have an ability of authenticating a Power Apps Portal User. This is not about azure AD as most of my clients use the login which we generate in Dynamics 365. This is also not about Employee Self Service Portal because there as well Azure AD can be used. Customer Self Service Portal is where I need it, So that when a customer asks PVA to create a ticket; PVA shouldn't ask their name and similar details again.   ... View more

It would be wonderful if my chatbot created using power virtual agent can read data from a report or dashboard in PowerBI. Or maybe if we could link the QnA in PowerBI to the topics in Power Virtual agent. Or maybe link them via Power Automate.   ... View more

Hello, Whatsapp is one of the major messaging platforms nowadays, and we have some clients interested in having a virtual assistant channel over it.  Would be useful to have PVA / BOTs natively support Whatsapp direct communication.  Thanks ... View more

There doesn't appear to be a way to rename a virtual agent as of right now. from: https://experience.dynamics.com/ideas/user-profile/?user=266db735-5b3e-e811-a95c-000d3a1bec70 ... View more

Scenario - you asked user to enter 2 values and you want to compare the values to confirm they are same, to my knowledge, currently there is no way to do that in PVA and you end of calling Power Automate/flow for such a mundane task (although, I bundled multiple tasks before calling flow but that's not the point)   One of many use cases: I was testing the new Azure VM connectors to start, reboot VMs and for such a critical task I wanted the user to enter it twice to confirm but found no way to compare 2 PVA variables in Condition node.   ... View more