Share your ideas and vote for future features

When the user does not answer the multiple choice question, one should be able to trigger a specific action. In my example below, if the user doesn't answer "Oui" (yes) or "Non" (no), I would like to trigger an action. Unfortunately today it never passes in this condition.     ... View more

Power Platform Admins are currently able to delete Flows, Apps and Environments via PowerShell or Power Automate. It is a really important feature for governance. However as of today, there is not any "clean" way to properly delete a chatbot as an Admin. The only way currently available is to delete it via the PVA Portal. It would be really interesting to be able to progamatically delete PVA Bots for Power Platform Admins, either via PowerShell, Power Automate or a REST API. One reason is that if a tenant license is purchased, the chat sessions will all count as billed sessions, even if they take place with Bots authored with a Trial. To be able to control the company costs, it is then importnant for Admins to be able to delete Bots issued from Trials if required to keep a reasonable amount of chat sessions. ... View more

In the current function, topic suggestions are limited to online files and those that do not require authentication. It is inconvenient for BOTs used within the company to be able to propose topics only for public information. It is inconvenient for bots used internally to target only public information. I would like to see a function to automatically create topics for locally stored Q&As and Q&As uploaded to SharePoint. ... View more

I would like to be able to edit the system topics and remove triggers / be able to completely remove (turn off) a system topic all together. ... View more

PVA should learn Finnish much like it knows many other languages. The users in many first line worker scenarios would be more likely to use a bot that speaks their language. It's quite clunky to make an English speaking bot to ask questions in Finnish, quite often there are things the bot needs to collect in Finnish.   ... View more

$1.000 per 2.000 sessions per tenant/month is very expensive to sell on small businesses.   My suggestion is to create a license based on pay per use, like Microsoft Azure licenses. For example: I used 500 sessions in December, I will pay $250 at the end of this month. ... View more

Add support for adaptive cards so that information could be provided to the customer in a formatted way like an itinerary. https://adaptivecards.io/   from:  https://experience.dynamics.com/ideas/user-profile/?user=3a24d3c7-ba8b-e911-a960-000d3a4f3883, https://experience.dynamics.com/ideas/user-profile/?user=1b75466e-23aa-e911-a964-000d3a4f36ce  ... View more

Being able to communicate with Power Virtual Agents by voice would be a major development.   1. Being able to call Power Virtual Agents from a mobile phone or land line. 2. Being able to call Power Virtual Agents using an internet connection, through a native control to this effect in Power Apps (model, canvas, portal). 3. Being able to call Power Virtual Agents with Cortana. 4. Being able to call Power Virtual Agents through third party assistants.   When you think about it, the chat interface is the front-end, visually displaying a conversation between a human and a bot. The voice options would simply be an alternative front end. The experience for the bot maker would be as similar as possible.   Keep it simple, no code, citizen dev level. Everything native. Azure can be running the show behind the scenes, like everything else in the Power Platform, but this should be transparent to the maker.    Basically, speech recognition mapped to bot inputs and natural speech playback mapped to bot responses.    ... View more

It appears that the bot always waits for the first move e.g. Hi. It would be useful if there was a tick box "Start conversation automatically" where the bot starts e.g. Hi, I'm you bot... ... View more

Hi,   We need to attach files into the chatbot using the Power Virtual Agents.   Thanks! 🙂 ... View more

Duplicate Power Virtual Agents BOTs in the same solution in Power Apps.   One feature that is different from the export/import feature of the Power Apps solution is the ability to replicate a BOT within the same solution.   The uses of the replicated bots are as follows   1.Template for creating multiple BOTs that perform similar processing. 2.Backup of a BOT under development ... View more

Hello, I would like to have to transfer a agent to another team like we can do it in PVA with solutions and change environments. Currently I have a problem since I am working on a Agent which works for three different countries but template is the same (since it is on English) but there are some minor changes. I want to copy that Agent and just change something for another country and release it only for that team.   Best regards, Dino ... View more

Would like to be able to answer user questions in the bot with images and gif files highlighting what to select, etc. . We are currently redirecting them using the link feature but having it integrated into the bot would provide a better experience. ... View more

Hi,   I use a lot the Community Plan (individual user) to learn more about the Power Apps, Power Automate and CDS, and to aggregate value on the Forum, Blog and Microsoft communities. Please, insert the Power Virtual Agents into this plan, because it is impossible to pay $1.000 to learn.   Thanks! 🙂 ... View more

Hello, Whatsapp is one of the major messaging platforms nowadays, and we have some clients interested in having a virtual assistant channel over it.  Would be useful to have PVA / BOTs natively support Whatsapp direct communication.  Thanks ... View more

Make Spanish and other languages available. from: https://experience.dynamics.com/ideas/user-profile/?user=30953544-c892-e911-a98e-000d3a4f3343 ... View more

When asking the user a question and displaying the entity options, allow the user to multi-select the options. The value could be stored as a comma-delimited string.  ... View more

Hi,   The idea is to receive easily the conversation by email. The user can inform that want to receive the conversation and the email, and PVA sends automatically the conversation.   Forum: https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Forum/receive-whole-conversation-by-mail/m-p/514382#M963 ... View more

Global variables are a great addition, but not being able to reset them is annoying.   Moreover, when I call flow with variables, I can not set these manually. This leads to multiple flow calls when one would have done, increasing solution complexity and is less manageable.   Please give the customiser the option to define the value of a variable. This would allow us to change a global variable and fill a variable. ... View more