Share your ideas and vote for future features

Jcook · ‎06-19-2021

Hello, It would be awesome to have the option to have a fresh conversation started each session of the bot in teams, or the option to clear the history. thank for reading!

yokomizo · ‎02-11-2021

In the current function, topic suggestions are limited to online files and those that do not require authentication. It is inconvenient for BOTs used within the company to be able to propose topics only for public information. It is inconvenient for bots used internally to target only public information. I would like to see a function to automatically create topics for locally stored Q&As and Q&As uploaded to SharePoint.

dileepnirala

The confirmed success has 5 star rating, which get displayed as 5 star in chatbot test window in PVA. But when you host the bot in channel, the 5 star rating comes in text format (Select rating 1 to 5). Why is this change in format, I would prefer 5 star display. Also 5 star is only available in confirmed success, I should get that block to insert anywhere else based on my logic.

ggupta · ‎11-07-2019

Add support for adaptive cards so that information could be provided to the customer in a formatted way like an itinerary. https://adaptivecards.io/ from: https://experience.dynamics.com/ideas/user-profile/?user=3a24d3c7-ba8b-e911-a960-000d3a4f3883, https://experience.dynamics.com/ideas/user-profile/?user=1b75466e-23aa-e911-a964-000d3a4f36ce

renatoromao · ‎12-13-2019

$1.000 per 2.000 sessions per tenant/month is very expensive to sell on small businesses. My suggestion is to create a license based on pay per use, like Microsoft Azure licenses. For example: I used 500 sessions in December, I will pay $250 at the end of this month.

renatoromao · ‎02-05-2020

Hi, We need to attach files into the chatbot using the Power Virtual Agents. Thanks! 🙂

ValentinMazhar · ‎04-07-2021

Power Platform Admins are currently able to delete Flows, Apps and Environments via PowerShell or Power Automate. It is a really important feature for governance. However as of today, there is not any "clean" way to properly delete a chatbot as an Admin. The only way currently available is to delete it via the PVA Portal. It would be really interesting to be able to progamatically delete PVA Bots for Power Platform Admins, either via PowerShell, Power Automate or a REST API. One reason is that if a tenant license is purchased, the chat sessions will all count as billed sessions, even if they take place with Bots authored with a Trial. To be able to control the company costs, it is then importnant for Admins to be able to delete Bots issued from Trials if required to keep a reasonable amount of chat sessions.

Edi1 · ‎11-14-2019

It appears that the bot always waits for the first move e.g. Hi. It would be useful if there was a tick box "Start conversation automatically" where the bot starts e.g. Hi, I'm you bot...

kaznakaxx · ‎09-13-2020

Duplicate Power Virtual Agents BOTs in the same solution in Power Apps. One feature that is different from the export/import feature of the Power Apps solution is the ability to replicate a BOT within the same solution. The uses of the replicated bots are as follows 1.Template for creating multiple BOTs that perform similar processing. 2.Backup of a BOT under development

Janne-Hirva · ‎01-07-2021

PVA should learn Finnish much like it knows many other languages. The users in many first line worker scenarios would be more likely to use a bot that speaks their language. It's quite clunky to make an English speaking bot to ask questions in Finnish, quite often there are things the bot needs to collect in Finnish.

renatoromao · ‎01-23-2020

Hi, I use a lot the Community Plan (individual user) to learn more about the Power Apps, Power Automate and CDS, and to aggregate value on the Forum, Blog and Microsoft communities. Please, insert the Power Virtual Agents into this plan, because it is impossible to pay $1.000 to learn. Thanks! 🙂

cfiacco · ‎11-06-2019

Would like to be able to answer user questions in the bot with images and gif files highlighting what to select, etc. . We are currently redirecting them using the link feature but having it integrated into the bot would provide a better experience.

RegentJosh · ‎06-10-2021

While working with power virtual agents and making it work on Portals I found, with the help of support, that while the stacking of the options is possible, it is blocked in the backend of power apps. My suggestion is to allow users to make the chatbot options (the blue rectangles that take you to different topics) stack on top of each other rather than force the user to scroll sideways to see the alternative options. This will allow chatbot windows to be smaller and take up less space on the screen and it would make the chatbot easier to interact with on mobile devices and make it less likely that the user will accidentally select an option instead of scrolling to see the others. Chatbot in portals with options side by side: Chatbot on W3schools html tester with options stacked:

dinofilipovic · ‎10-29-2020

Hello, I would like to have to transfer a agent to another team like we can do it in PVA with solutions and change environments. Currently I have a problem since I am working on a Agent which works for three different countries but template is the same (since it is on English) but there are some minor changes. I want to copy that Agent and just change something for another country and release it only for that team. Best regards, Dino

renatoromao · ‎04-02-2020

Hi, The idea is to receive easily the conversation by email. The user can inform that want to receive the conversation and the email, and PVA sends automatically the conversation. Forum: https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Forum/receive-whole-conversation-by-mail/m-p/514382#M963

CharlesS · ‎03-01-2021

Being able to communicate with Power Virtual Agents by voice would be a major development. 1. Being able to call Power Virtual Agents from a mobile phone or land line. 2. Being able to call Power Virtual Agents using an internet connection, through a native control to this effect in Power Apps (model, canvas, portal). 3. Being able to call Power Virtual Agents with Cortana. 4. Being able to call Power Virtual Agents through third party assistants. When you think about it, the chat interface is the front-end, visually displaying a conversation between a human and a bot. The voice options would simply be an alternative front end. The experience for the bot maker would be as similar as possible. Keep it simple, no code, citizen dev level. Everything native. Azure can be running the show behind the scenes, like everything else in the Power Platform, but this should be transparent to the maker. Basically, speech recognition mapped to bot inputs and natural speech playback mapped to bot responses.

rvalli · ‎11-28-2019

Hello, Whatsapp is one of the major messaging platforms nowadays, and we have some clients interested in having a virtual assistant channel over it. Would be useful to have PVA / BOTs natively support Whatsapp direct communication. Thanks

Anonymous · ‎11-12-2020

I am working on a massive internal FAQ-style virtual agent which will eventually be upgraded to perform tasks. The bot will offer up options and narrow down from generic to specific subjects but I also want for it to be able to pick up on a user's typed out question and lead them to the right answer while skipping the options. I found a way to do this by using entities together with trigger phrases - I simply duplicate all synonyms for the entities and add them to the trigger phrases so the bot can launch the topic. Once the topic is launched, PVA recognizes the question as an entity and takes the user straight to the specific answer skipping the options part. While it's a working solution, I find it very time-consuming to have to manually input each trigger phrase and each synonym into PVA. The "want" or suggested idea is to have a way to easily upload a list of trigger phrases and entity item synonyms (copy/paste from an Excel file?). I think it could also be great to be able to export a list of trigger phrases for the backend planning of the PVA structuring. If anyone has found / knows a better way around this, I'd love to hear your thoughts! Thank you ‌‌ 🤖

ggupta · ‎11-07-2019

Make Spanish and other languages available. from: https://experience.dynamics.com/ideas/user-profile/?user=30953544-c892-e911-a98e-000d3a4f3343

smodderman · ‎04-19-2021

I would like to be able to edit the system topics and remove triggers / be able to completely remove (turn off) a system topic all together.

Share your ideas and vote for future features

PVA in Teams - Clear Chat / Fresh conversation

Local file import for Power Virtual Agents topic suggestions

Confirmed Success - 5 star rating display

Adaptive Cards

Create a license based on pay per use - Power Virtual Agents

Attach file to Power Virtual Agents

Enable Admins to Delete Bots

Make bot start the conversation

Duplicate Power Virtual Agents BOTs in the same solution in Power Apps.

Finnish language for PVA

Insert the Power Virtual Agents into the Community Plan

Allow Images and Gif files to be inserted into the power virtual agent

Feature details

Allow chat bot options to be stacked

Microsoft Teams PVA - copy solution for another team

Receive whole Conversation by email

Virtual agents via phone and voice chat

Provide a WhatsApp channel

Easy Upload/Export of Trigger Phrases and Entity Synonyms

Multi language Support

Ability to remove / edit system topics including triggers

Helpful resources

Embed chatbot in Power Apps Portal as collapsible ...

Similar to other powerapps request, allow multiple...

Allow deploying using embed to the page

Bot language and localization

Ability for multiple people in an Org to manage a ...