Share your ideas and vote for future features

klpinhac · ‎11-19-2020

Currently topic suggestions can be created out of online files that The URLs must be secure (they must start with https://). The URLs must be publicly available, that is, they can't need a user to log in. For online files, we do not support file upload. You must provide the full URL to the location of the file, including the file extension, as in the example https://www.microsoft.com/thisisafile.pdf. For online files, we currently support PDF, DOCX, PPTX, TXT files and 2-column formats in TSV, XLSX (first sheet only), and CSV. The file extension must be included in the URL. ( from https://docs.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web ) Files being shared in OneDrive are not supported. Please add support for files that are shared in OneDrive.

smodderman · ‎04-19-2021

I would like to be able to edit the system topics and remove triggers / be able to completely remove (turn off) a system topic all together.

DEM · ‎09-15-2020

Please include a checkbox option for users to choose if they would like to display their multiple choice options vertically. Thanks.

Anonymous · ‎11-12-2020

I wish there was a way to change the order in which entity items are displayed when options are presented to a user. It would make the creator's and the user's experience way smoother if we could easily reorganize the entity items instead of having to delete them and re-create to impact the order.

RameshAthota · ‎07-15-2020

I have a requirement that i need to send question trigger phrase from PVA to PowerAutomate. Is there anyway can trigger phrase save in variable to pass to PowerAutomate. I need to fill excel with both question and response from the customer. have functionality to save response in varibales but not question

Elizabeth1 · ‎08-11-2020

Currently the trigger phrases say that adding new capitalization variants won't improve triggering, however when I test the same trigger statement with different capitalization I receive different responses.

UdayAdhikari · ‎05-01-2020

Scenario - you asked user to enter 2 values and you want to compare the values to confirm they are same, to my knowledge, currently there is no way to do that in PVA and you end of calling Power Automate/flow for such a mundane task (although, I bundled multiple tasks before calling flow but that's not the point) One of many use cases: I was testing the new Azure VM connectors to start, reboot VMs and for such a critical task I wanted the user to enter it twice to confirm but found no way to compare 2 PVA variables in Condition node.

Leeyong88 · ‎07-28-2020

I suggest to make bot to restart the conversation using a button link instead of type "Start Over".

Anonymous · ‎11-12-2020

I am working on a massive internal FAQ-style virtual agent which will eventually be upgraded to perform tasks. The bot will offer up options and narrow down from generic to specific subjects but I also want for it to be able to pick up on a user's typed out question and lead them to the right answer while skipping the options. I found a way to do this by using entities together with trigger phrases - I simply duplicate all synonyms for the entities and add them to the trigger phrases so the bot can launch the topic. Once the topic is launched, PVA recognizes the question as an entity and takes the user straight to the specific answer skipping the options part. While it's a working solution, I find it very time-consuming to have to manually input each trigger phrase and each synonym into PVA. The "want" or suggested idea is to have a way to easily upload a list of trigger phrases and entity item synonyms (copy/paste from an Excel file?). I think it could also be great to be able to export a list of trigger phrases for the backend planning of the PVA structuring. If anyone has found / knows a better way around this, I'd love to hear your thoughts! Thank you ‌‌ 🤖

Leeyong88 · ‎07-04-2020

I wish to modify : "Sorry, I didn't get that. Did you mean:" this sentence. This sentence appears when user type in any keywords, and BOT able to recognize trigger phrase and suggests more than one topics for user as below:

yli12 · ‎12-03-2020

Create a feature in PVA where the topic interdependencies and relationships (i.e. what redirects to what) are tracked. When trying to delete topic A, it's a pain trying to manually find where other topics have redirected to topic A and deleting that connection first. Although it's understandable to prevent deletion of topic A without removing redirections first, there should be a feature to automatically record/map out what redirects to what.

muscat382 · ‎08-09-2020

It would be nice to be able to reset a system topic to it's default authoring canvas. Changing the system topics can sometimes lead to a piece of analytics giving undesirable outcomes, or the original use of that topic becoming less applicable.

SimonSays · ‎05-14-2020

The Confirmed Failure topic should have access to the trigger phrase in the event that the bot creator wants to log phrases that result in a unsatisfactory response to the user. Ideally the full conversation should be accessible as a json string but I'll settle for the trigger phrase. https://powerusers.microsoft.com/t5/Topic-Creation-Management/Trigger-Phrase-as-a-variable-for-Confirmed-Failure-topic/m-p/560166#M173

renatoromao · ‎06-01-2020

Hi, We want to change the sequence of options when you add a new option inside the question. Post: https://powerusers.microsoft.com/t5/Topic-Creation-Management/Switch-Options-Sequence-in-PVA/m-p/580010#M194

yli12 · ‎11-08-2020

There should be an option to remove case sensitivity in the chatbot, so that it responds to both uppercase and lowercase variations of trigger phrases.

renatoromao · ‎05-27-2020

Hi, Now we can create more than one condition inside the Condition action, but only "And" conditions. Like "Variable1" is equal to "X" AND "Variable2" is equal to "Y". We want to use "OR" too.

virakones · ‎09-30-2020

Scenario: With the newly integrated PVA for Teams, it's an exciting tool to build a chatbot for internal use. We built a chatbot that will provide production updates on specific orders. Sometimes users will have multiple orders and can only reinitiate a topic from the beginning by manually typing a trigger phrase again. It would be useful if the PVA can already be set up to "restart" the topic if a condition is met (i.e. "Do you have another order? > ["Yes", "No"] > If Yes, repeats the topic). Request: Have an Action or Condition, probably stemming from a question or message, to be able to start the topic from the beginning, or a specific point in the PVAs flow tree. Similar to the ability to "Go to another Topic" or Forms branching to restart from a previous question. Photoshopped example for illustration sake. Forms branching example

virakones · ‎10-06-2020

Loving Power Virtual Agents for Teams but looking over Topics and general flow can get pretty busy and cluttered in the Teams window view. It would be great to be able to have a "birds eye" or architectural view of the flow. Exporting to Visio or SVG would be a bonus.

smehro · ‎08-02-2020

1. To save user responses for each question asked and utilize those answers in real time to give counselling. 2. Let PVA takes some time to think before giving the user the activity, like wait function or splash screen like "Processing".... so that resembles like a Psychologist. 3. The options that user gets must be horizontal in the chat window not vertical for ease to read. 4. To have a full screen for the window so that seeing the video experience is better which are included as part of the counselling. 5. Ensure the the whole video is finished before the agent provides next activity. To make sure the user is following the help. 6. Export all results in the excel so that psychologist can analyze the results. @renatoromao

naeems · ‎07-29-2020

As of now, the triggers only work if the user types in the exact same case as listed in the topic. It would be good to have the bot automatically match triggers even if certain words are in a different case. This screenshot shows the trigger where the word "CMS" is in lower case. Over here, using lower case works, while using an upper case doesn't.

Share your ideas and vote for future features

Support topic suggestions from files shared in OneDrive

Ability to remove / edit system topics including triggers

Multiple Choice Options

Change order in which Entities are displayed for a user

Save topic trigger phrase in variables

Make bot topic triggers case insensitive

Allow comparison of 2 PVA variables in the same condition node

Make bot restart the conversation

Easy Upload/Export of Trigger Phrases and Entity Synonyms

Modify "RecognisedTriggerPhrase" Reply

Automatically Track Topic Redirects

Reset System topic

Include Trigger Phrase as a variable for Confirmed Failure topic

Switch Options Sequence in the question

Option to remove case sensitivity (uppercase/lowercase) in bot

Add condition 'or' inside the Condition action

Action to restart PVA from a previous point in the flow tree

Power Virtual Agents - Visual Diagram

AI bot for Interactive Psychological Counselling

Automatically accept triggers in different cases

Helpful resources

Embed chatbot in Power Apps Portal as collapsible ...

Similar to other powerapps request, allow multiple...

Allow deploying using embed to the page

Bot language and localization

Ability for multiple people in an Org to manage a ...