cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Share your ideas and vote for future features

Suggest an idea
Edi1

Make bot start the conversation

Submitted on ‎11-14-2019 07:15 PM Submitted by on ‎11-14-2019 07:15 PM
It appears that the bot always waits for the first move e.g. Hi. It would be useful if there was a tick box "Start conversation automatically" where the bot starts e.g. Hi, I'm you bot... ... View more
Status: Completed

Delivered. 

Please see: 

https://powervirtualagents.microsoft.com/en-us/blog/make-your-power-virtual-agents-bot-start-the-con...

 

See more ideas labeled with:
15 Comments (15 New)
ggupta

Multi language Support

Submitted on ‎11-07-2019 01:21 PM Submitted by PVA on ‎11-07-2019 01:21 PM
Make Spanish and other languages available. from: https://experience.dynamics.com/ideas/user-profile/?user=30953544-c892-e911-a98e-000d3a4f3343 ... View more
Status: Completed

This is now available please see: 

https://docs.microsoft.com/en-us/power-virtual-agents/authoring-language-support

 

 

See more ideas labeled with:
12 Comments (12 New)
renatoromao

Change the bot icon - Power Virtual Agents

Submitted on ‎12-04-2019 04:11 PM Submitted by Super User on ‎12-04-2019 04:11 PM
When we are developing the Power VA, we need to change the bot icon and update it for our icon. ... View more
Status: Completed

This has been delivered please see: 

https://powervirtualagents.microsoft.com/en-us/blog/change-your-power-virtual-agents-default-canvas-...

 

See more ideas labeled with:
10 Comments (10 New)
ggupta

Ability to rename the agent

Submitted on ‎11-07-2019 01:15 PM Submitted by PVA on ‎11-07-2019 01:15 PM
There doesn't appear to be a way to rename a virtual agent as of right now. from: https://experience.dynamics.com/ideas/user-profile/?user=266db735-5b3e-e811-a95c-000d3a1bec70 ... View more
Status: Completed

This has been completed, please see: 

https://powervirtualagents.microsoft.com/en-us/blog/change-your-power-virtual-agents-default-canvas-...

 

See more ideas labeled with:
6 Comments (6 New)
ggupta

Global Variables

Submitted on ‎11-07-2019 12:34 PM Submitted by PVA on ‎11-07-2019 12:34 PM
It would be excellent to have the possibility of creating global variables which can be accessed from any topic. For example, if I ask the customer for the email, know in all the topics which is the client's email without having to ask again from: https://experience.dynamics.com/ideas/user-profile/?user=b5677954-9087-e911-a960-000d3a4f36ce ... View more
Status: Completed

Thank you @renatoromao !

Another for the completed list!

Documentation: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot

See more ideas labeled with:
9 Comments (9 New)
ggupta

Deploy bot to Facebook and Teams

Submitted on ‎11-04-2019 10:49 AM Submitted by PVA on ‎11-04-2019 10:49 AM
Allow easy deployment of Power Virtual Agents bots to Facebook and to Teams and other channels.    ... View more
Status: Completed

@renatoromao Thank you!

Closing as completed

 

Facebook documentation: https://docs.microsoft.com/en-us/power-virtual-agents/publication-add-bot-to-facebook

Microsoft Teams documentation: https://docs.microsoft.com/en-us/power-virtual-agents/publication-add-bot-to-microsoft-teams

See more ideas labeled with:
5 Comments (5 New)
ggupta

Edit Trigger Phrases

Submitted on ‎11-07-2019 01:31 PM Submitted by PVA on ‎11-07-2019 01:31 PM
  We can't use this tool as it, because of the inability to add colloquial greetings. It just responds "Sorry, I am not able to find a related topic. Can you rephrase and try again?" ... It also doesn't reply with something like "Sorry, I am not able to find a related topic, do you need assistance?" ... that could at least get the flow going when someone responds affirmatively. from: https://experience.dynamics.com/ideas/user-profile/?user=731097ed-efe3-e911-a812-000d3a4f1ebb ... View more
Status: Completed

@renatoromao Thank you for triaging these for me!

 

 

System Fallback documentation: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-system-fallback-topic

 
 
See more ideas labeled with:
7 Comments (7 New)
renatoromao

Receive parameters or get properties into the chatbot - Power Virtual Agents

Submitted on ‎12-17-2019 12:45 AM Submitted by Super User on ‎12-17-2019 12:45 AM
Hi,   The idea is to receive parameters into the chatbot, get properties into the current environment or something like that. Like www.demosite.com.br/aboutus.aspx?Customer=Trentim, your bot recognizes "Customer = Trentim" and use this data into your bot or Power Automate. ... View more
Status: Completed

https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot#set-a-bot-variables-va... 

See more ideas labeled with:
3 Comments (3 New)
prveenguptantt

Proactive message under Power Virtual Agent Bot

Submitted on ‎03-16-2020 05:32 AM Submitted by on ‎03-16-2020 05:32 AM
How would implement Proactive message under Power Virtual Agent Bot? ... View more
Status: Completed

 

Automatically start the conversation: https://docs.microsoft.com/en-us/power-virtual-agents/configure-bot-greeting

See more ideas labeled with:
3 Comments (3 New)
jack3

Global variables

Submitted on ‎01-21-2020 09:34 AM Submitted by Microsoft on ‎01-21-2020 09:34 AM
Would it be possible to have a global variable, when i ask someone their name at the beginning of a conversation and then move to a new topic I cannot then reference the variable that is their name from a previous topic.  ... View more
Status: Completed

Bot variables: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot#manage-bot-variables

See more ideas labeled with:
3 Comments (3 New)
ggupta

Ability to export and import Topic and Conversation

Submitted on ‎11-07-2019 12:16 PM Submitted by PVA on ‎11-07-2019 12:16 PM
It would be very useful to be able to export and then import Topic along with Conversation configuration from one bot to another, so that I would be able to migrate built solution from sandbox to customer environment or another environment. from: https://experience.dynamics.com/ideas/user-profile/?user=c4c8ad51-73be-e911-a963-000d3a4f3883 ... View more
Status: Completed

 

Export and import bots: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-export-import-bots

See more ideas labeled with:
3 Comments (3 New)
ggupta

Configure and publish Bots with Portals

Submitted on ‎11-07-2019 12:45 PM Submitted by PVA on ‎11-07-2019 12:45 PM
This is a simple idea - Is to allow the Bots to be configured and published onto Dynamics 365 Portals. It will be very useful for the ability to have Bots work with Portals. from: https://experience.dynamics.com/ideas/user-profile/?user=42ad090a-80de-e611-8101-5065f38a2b21 ... View more
Status: Completed

Portals natively support iframes which can easily be used to host a bot. 

Please see the documentation https://docs.microsoft.com/en-us/power-virtual-agents/publication-connect-bot-to-web-channels and the section: 

"Add bot to your Power Apps Portal" 

 

 

See more ideas labeled with:
2 Comments (2 New)

Helpful resources