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Edi1

Make bot start the conversation

Submitted on ‎11-14-2019 07:15 PM Submitted by on ‎11-14-2019 07:15 PM
It appears that the bot always waits for the first move e.g. Hi. It would be useful if there was a tick box "Start conversation automatically" where the bot starts e.g. Hi, I'm you bot... ... View more
Status: Completed

Delivered. 

Please see: 

https://powervirtualagents.microsoft.com/en-us/blog/make-your-power-virtual-agents-bot-start-the-con...

 

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15 Comments (15 New)
ggupta

Multi language Support

Submitted on ‎11-07-2019 01:21 PM Submitted by PVA on ‎11-07-2019 01:21 PM
Make Spanish and other languages available. from: https://experience.dynamics.com/ideas/user-profile/?user=30953544-c892-e911-a98e-000d3a4f3343 ... View more
Status: Completed

This is now available please see: 

https://docs.microsoft.com/en-us/power-virtual-agents/authoring-language-support

 

 

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12 Comments (12 New)
renatoromao

Change the bot icon - Power Virtual Agents

Submitted on ‎12-04-2019 04:11 PM Submitted by Super User on ‎12-04-2019 04:11 PM
When we are developing the Power VA, we need to change the bot icon and update it for our icon. ... View more
Status: Completed

Wanted to set expectations this area will continue to improve

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11 Comments (11 New)
ggupta

Ability to rename the agent

Submitted on ‎11-07-2019 01:15 PM Submitted by PVA on ‎11-07-2019 01:15 PM
There doesn't appear to be a way to rename a virtual agent as of right now. from: https://experience.dynamics.com/ideas/user-profile/?user=266db735-5b3e-e811-a95c-000d3a1bec70 ... View more
Status: Completed

This feature is continuing to be improved...and will work in Teams soon. 

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11 Comments (11 New)
ggupta

Global Variables

Submitted on ‎11-07-2019 12:34 PM Submitted by PVA on ‎11-07-2019 12:34 PM
It would be excellent to have the possibility of creating global variables which can be accessed from any topic. For example, if I ask the customer for the email, know in all the topics which is the client's email without having to ask again from: https://experience.dynamics.com/ideas/user-profile/?user=b5677954-9087-e911-a960-000d3a4f36ce ... View more
Status: Completed

Thank you @renatoromao !

Another for the completed list!

Documentation: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot

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9 Comments (9 New)
-Dennis

Power Virtual Agent - Suggest Topics via Tables (Excel or SharePoint)

Submitted on ‎02-27-2020 09:17 AM Submitted by Advocate II on ‎02-27-2020 09:17 AM
Functionality to load SharePoint lists, csv/xlsx tables holding Q&A data as suggested topics.   There are three issues with the current functionality 1) when loading Q&A websites into suggested topic there is a lot of 'junk' data that gets pulled in. 2) its hard to find the right websites which hold the information needed. 3) Sometimes no websites exist that hold the right Q&A information needed for topics.   It will be of great benefit if we are able to compile a table with all topics whether as an SP list or excel table and load that in ... View more
Status: Completed

Hi @-Dennis ,

 

Happy to say that is available since October 2020! 🙂 

 

There is a limitation from files that is not possible to import from SharePoint or OneDrive folders because these tools have many security parameters.

So, I recommend you use a public website to store this CSV file.

 

More details: https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/power-virtual-agents/topic-su... 

2 Comments (2 New)
renatoromao

Move bot to Solutions

Submitted on ‎01-27-2020 06:31 PM Submitted by Super User on ‎01-27-2020 06:31 PM
Hi,   Idea: When you are developing with PVA, Power Automate and CDS, we centralize all data into the Solutions. We need to move bots to the solution too. Problem: https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Forum/Is-it-possible-to-move-the-PVA-to-the-Solution/m-p/454596#M656   ... View more
Status: Completed

Yeah this is now available!!!!!!!!!!

https://docs.microsoft.com/en-us/power-virtual-agents/authoring-export-import-bots

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6 Comments (6 New)
B22

Invite developers to collaborate on Power Virtual Agents

Submitted on ‎11-08-2019 02:40 PM Submitted by on ‎11-08-2019 02:40 PM
Support adding other developers in your organization to view/modify/create Topics and flows in Power Virtual Agents.   A comprehensive permissions model is desirable, with control for view/modify/create at each Bot/Topic/Action level. ... View more
Status: Completed
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6 Comments (6 New)
ggupta

Deploy bot to Facebook and Teams

Submitted on ‎11-04-2019 10:49 AM Submitted by PVA on ‎11-04-2019 10:49 AM
Allow easy deployment of Power Virtual Agents bots to Facebook and to Teams and other channels.    ... View more
Status: Completed

@renatoromao Thank you!

Closing as completed

 

Facebook documentation: https://docs.microsoft.com/en-us/power-virtual-agents/publication-add-bot-to-facebook

Microsoft Teams documentation: https://docs.microsoft.com/en-us/power-virtual-agents/publication-add-bot-to-microsoft-teams

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5 Comments (5 New)
ggupta

Edit Trigger Phrases

Submitted on ‎11-07-2019 01:31 PM Submitted by PVA on ‎11-07-2019 01:31 PM
  We can't use this tool as it, because of the inability to add colloquial greetings. It just responds "Sorry, I am not able to find a related topic. Can you rephrase and try again?" ... It also doesn't reply with something like "Sorry, I am not able to find a related topic, do you need assistance?" ... that could at least get the flow going when someone responds affirmatively. from: https://experience.dynamics.com/ideas/user-profile/?user=731097ed-efe3-e911-a812-000d3a4f1ebb ... View more
Status: Completed

@renatoromao Thank you for triaging these for me!

 

 

System Fallback documentation: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-system-fallback-topic

 
 
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7 Comments (7 New)
sqltattoo

Bot language and localization

Submitted on ‎11-21-2019 02:34 AM Submitted by on ‎11-21-2019 02:34 AM
Hi,  great platform and it awesome that you continually evolve it. I believe that it would be great if you could allow the localization of the bot in the system topics, as this could be a bottleneck for going forward with production usage. We should be able to localize the bot in order to put it in good use.   Thanks and keep it up! Vassilis ... View more
Status: Completed

You can now create bots in 18 languages.

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3 Comments (3 New)
ggupta

Ability to export and import Topic and Conversation

Submitted on ‎11-07-2019 12:16 PM Submitted by PVA on ‎11-07-2019 12:16 PM
It would be very useful to be able to export and then import Topic along with Conversation configuration from one bot to another, so that I would be able to migrate built solution from sandbox to customer environment or another environment. from: https://experience.dynamics.com/ideas/user-profile/?user=c4c8ad51-73be-e911-a963-000d3a4f3883 ... View more
Status: Completed

 

Export and import bots: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-export-import-bots

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3 Comments (3 New)
renatoromao

Move the chatbot between two environments - Power Virtual Agents

Submitted on ‎12-17-2019 03:50 AM Submitted by Super User on ‎12-17-2019 03:50 AM
Hi,   The idea is to move my chatbot in the Dev environment to the Production environment.  ... View more
Status: Completed
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5 Comments (5 New)
renatoromao

Receive parameters or get properties into the chatbot - Power Virtual Agents

Submitted on ‎12-17-2019 12:45 AM Submitted by Super User on ‎12-17-2019 12:45 AM
Hi,   The idea is to receive parameters into the chatbot, get properties into the current environment or something like that. Like www.demosite.com.br/aboutus.aspx?Customer=Trentim, your bot recognizes "Customer = Trentim" and use this data into your bot or Power Automate. ... View more
Status: Completed

https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot#set-a-bot-variables-va... 

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3 Comments (3 New)
brysm

Multiple Bot Authors

Submitted on ‎12-05-2019 11:51 AM Submitted by on ‎12-05-2019 11:51 AM
Hello All,   I'd like to jump into the discussion by propping up @Anonymous  and his post about co-authoring a bot for visibility. This is a major blocker for us in our organization. The ability to distribute author rights will make or break our decision to go forward with bot development. Is this being addressed at all by the devs? ... View more
Status: Completed

https://docs.microsoft.com/en-us/power-virtual-agents/admin-share-bots

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3 Comments (3 New)
MikeCarlo

Ability for multiple people in an Org to manage a Bot

Submitted on ‎01-15-2020 04:31 PM Submitted by on ‎01-15-2020 04:31 PM
I am working on a Bot and I would like to share it with another user.  Currently there is no mechanism to share A Bot with another user in my organization.  We would both like to edit, modify and manage our bot.     Thanks, Mike PowerBI.Tips ... View more
Status: Completed
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3 Comments (3 New)
renatoromao

Embed chatbot in Power Apps Portal as collapsible window

Submitted on ‎12-03-2019 02:37 PM Submitted by Super User on ‎12-03-2019 02:37 PM
Hi,   We want to embed the chatbot in the Power Apps Portal, using like support chats. ... View more
Status: Completed

Power Apps portals: Introducing Power Virtual Agents integration using “Chatbot” component (public preview)

Power Apps portals: Introducing Power Virtual Agents integration using “Chatbot” component (public p...

@chass  / @GabrielStJohn 

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4 Comments (4 New)
jack3

Global variables

Submitted on ‎01-21-2020 09:34 AM Submitted by Microsoft on ‎01-21-2020 09:34 AM
Would it be possible to have a global variable, when i ask someone their name at the beginning of a conversation and then move to a new topic I cannot then reference the variable that is their name from a previous topic.  ... View more
Status: Completed

Bot variables: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot#manage-bot-variables

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3 Comments (3 New)

Be able to go back to the beginning of the topic or at a certain point in it - Power Virtual Agent

Submitted on ‎01-13-2020 10:27 PM Submitted by Anonymous on ‎01-13-2020 10:27 PM
I'd like to be able to go back to the beginning of the topic or at a certain point in it. ... View more
Status: Completed

Just follow these steps:

- You can click on a new node

- You will see the small ball

- Click on the small ball and drag to another part of your topic (connecting to another small ball)

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2 Comments (2 New)

Proactive message under Power Virtual Agent Bot

Submitted on ‎03-16-2020 05:32 AM Submitted by Anonymous on ‎03-16-2020 05:32 AM
How would implement Proactive message under Power Virtual Agent Bot? ... View more
Status: Completed

 

Automatically start the conversation: https://docs.microsoft.com/en-us/power-virtual-agents/configure-bot-greeting

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4 Comments (4 New)

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