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Metadata Download/Processing on Tablet or Phone should not block the user for 5+ Minutes

Author Name: Scott Sewell

Currently, any configuration publish in CRM will trigger all users of the MOCA client to download the updated metadata. When the user accepts the download, it will block the user from using their phone or tablet for 5+ Minutes while the configuration is downloaded and processed.

The product should either take care of this significantly faster - or handle it in the background without interrupting the user.

As it is, this is a blocker for adoption since users will either always reject the download and constantly work using outdated metadata, or just not use the app at all.


Status: Planned

Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap.

 

Sincerely,

Hemant Gaur

PM, Microsoft 

 

Comments
Level: Powered On
Status changed to: Planned

Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap.

 

Sincerely,

Hemant Gaur

PM, Microsoft 

 

Level: Powered On
It is not uncommon for this to be more than 5 minutes (particularly on iOS devices), and also for the request to time out completely resulting in a restart of the process, login, etc.
Level: Powered On
Its not uncommon to be blocked for 15 - 20 minutes.