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Helper I
Helper I

Bot Embeded in Custom Website Shows Blank

Hi, I have a bot that I already published. I want to Embed my Bot to my Portal. But I don't know why In my Iframe it only shows grey blank Iframe. When I check to Demo Website I can't even see my Bot. Does anyone know why this happens? Should I raise a ticket to Microsoft?

1 ACCEPTED SOLUTION

Accepted Solutions
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The issue is resolved as of now. Please let us know if you are still seeing it. Thanks.

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7 REPLIES 7
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Super User
Super User

Hi @Keysersozeey ,

 

Can you take some pictures of this problem?

And can you test if your bot is working inside the PVA Portal >> Test bot (left bottom button)?

 

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Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+1.000 students | 25% OFF) : https://www.udemy.com/pva-beginners
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hi @renatoromao, this is the screenshot of my Bot in Demo Website test.png

and this one is from my Portal2.png

 

yes the Bot is Working Fine in test Bot

 
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Hi @Keysersozeey ,

 

I tried to reproduce the same scenario that you have, and I got the problem too.

I will communicate with the PVA team about this issue.

 

Any updates, I let you know.

 

-----

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+1.000 students | 25% OFF) : https://www.udemy.com/pva-beginners
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@renatoromao, Okay thank you. I hope they can resolve this soon

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@Keysersozeey ,

 

You can refresh the page some times and wait to load the page.

I already reported the instability and if I have any updates related to this issue, I will update here.

 

-----

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+1.000 students | 25% OFF) : https://www.udemy.com/pva-beginners
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Hi everyone, We are aware of the issue and are working on a fix. Will update back when the issue is resolved. Thanks.

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The issue is resolved as of now. Please let us know if you are still seeing it. Thanks.

View solution in original post

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