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rohitjadhav123
Helper IV
Helper IV

Can we extend BF Virtual agent bot or skill by adding PVA bot

Hello,

We are big Microsoft enterprise customer and currently leverage Bot framework VA and skills. Our virtual agent interacts with 10K+ users per day. We would like to see if we can fit in PVA bots in our existing platform. The capability we are looking is 'Can BF bot invoke a PVA bot?' as needed.

 

I came across this Extend your bot using Bot Framework Skills which is nothing but adding Bf skill bot to PVA bot. We are looking for reverse of this.

It will be nice to see some documents and samples.

 

Thanks !

11 REPLIES 11

 
sakattiy
Microsoft
Microsoft

I also have the exact same scenario where I have a central BF bot and want to connect to various PVA based on the intents.

 

This scenario arises from the fact that we would like to provide a platform where authentication(we have to authenticate to an ERP system) and other heavy lifting would be done by us. However the conversational flow can be created by anyone using PVA, essentially extending our platform. And then finally we integrate it with our central BF bot.

 

@rohitjadhav123 Do let me know if you have figured out a solution.

 

@renatoromao Does this design make sense? I observed that you are suggesting to make this the other way around. But in that case, other teams will have to build the bot skills which is more complex.

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