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thinhnguyenhung
Regular Visitor

Chat with bot but NOT any response

hi team, 

 

I just deploy the successful bot on the team, I test with a bot it was okay, But the someday after (5 days after) I try to chat with the bot again, but it can't respond anything like the image below:

thinhnguyenhung_0-1655706296232.png

Do you have any idea for this,

 

Thanks,

Thinh Nguyen

2 REPLIES 2
Expiscornovus
Super User
Super User

Hi @thinhnguyenhung,

 

Have you tried any of the of the other topic trigger phrases (besides the greeting)? Do those other topics work?



Happy to help out! 🙂

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Hi 

I just try today it works. 

thinhnguyenhung_0-1655778653484.png

I don't sure why it happens, Do you have any idea about the reason for this. 

 

Thanks,

Thinh Nguyen

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