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RobertWC
New Member

Connecting to inbound Twilio SMS and Voice to Power Virtual Agent

I have a number setup in Twilo and got it connected to the Microsoft Framework, but how do I now connect it to be answered by the Virtual Agent bot?  After the Framework help, there is not much about the last part of the connection.  Any help would be appreciated and I'll post any solutions here.

1 REPLY 1
micchow
PVA
PVA

Hi RobertWC,

 

Thank you for using PVA!  Have you had a chance to follow the instructions on this link?

https://docs.microsoft.com/en-us/power-virtual-agents/publication-connect-bot-to-azure-bot-service-c...

 

You will follow the instructions and modify the sample code to relay the message between Twilio, your Azure Bot Service subscription bot and PVA.  Hope this helps, let us know if this resolves your problem.

 

Thanks!

 

 

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