cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
LeonardoPTY
Regular Visitor

Duplicate message or wrong order in WhatsApp channel with Twilio and Power Virtual Agent

Hello, our client is facing problems with the WhatsApp channel since the messages are duplicated or they go out in the wrong order. In Chat Window or Facebook the message display in the correct order. 

 

Can someone give me lights to understand how to solve this problem?

 

Attached image where you can see two duplicate messages and one in the wrong order

image003.jpg

0 REPLIES 0

Helpful resources

Announcements
Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

Canadian Cloud 2022 768x460.png

Register for a free PVA chatbot creation workshop.

Learn how to respond rapidly to your customers and employees at scale, using intelligent conversational chatbots.

Top Solution Authors
Users online (1,816)