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LeonardoPTY
Regular Visitor

Duplicate message or wrong order in WhatsApp channel with Twilio and Power Virtual Agent

Hello, our client is facing problems with the WhatsApp channel since the messages are duplicated or they go out in the wrong order. In Chat Window or Facebook the message display in the correct order. 

 

Can someone give me lights to understand how to solve this problem?

 

Attached image where you can see two duplicate messages and one in the wrong order

image003.jpg

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