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nikhitha
New Member

How to integrate Power Virtual Agent bot with Whatsapp Twilio

Please provide any references to integrate a power virtual agent bot with Whatsapp channel .

 

 

1 REPLY 1
Expiscornovus
Super User II
Super User II

Hi @nikhitha,

 

As you are probably already aware there isn't a channel within Power Virtual Agents for WhatsApp. You can upvote one of these ideas:

https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Provide-a-WhatsApp-channel/idi-p/4150...

https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Whatsapp-as-Channel/idi-p/665584

 

Alternatively you could use code to integrate with WhatsApp. I have seen the Infobip WhatsApp Adapter on GitHub which might be worth checking out?

https://github.com/BotBuilderCommunity/botbuilder-community-dotnet/tree/develop/libraries/Bot.Builde...

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