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SurajGuptha
Regular Visitor

Power Automate workflows don't work inside teams channels

I created a PVA bot for teams which calls power automate workflows. When I use the Bot as an app, it works perfectly fine. But when I try to @ the bot from a teams channel, all steps before the call to power automate works and then it goes dead. 

 

Is Power Automate even supported outside of a bot app and in team's channels? We have a support channel and I want to users of the channel to @ the bot to get answers.

1 ACCEPTED SOLUTION

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renatoromao
Super User
Super User

Hi @SurajGuptha ,

 

There is a limitation within the PVA bots, you can only run bots in the Personal scope (share as an app >> private user conversation with the bot and not in the channels😞 

  • Currently only the Personal scope is supported for Microsoft Teams, so users can only have a private conversation with the bot.

Publish your chatbot with the Power Virtual Agents app in Microsoft Teams - Power Virtual Agents | M...


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

View solution in original post

4 REPLIES 4
renatoromao
Super User
Super User

Hi @SurajGuptha ,

 

There is a limitation within the PVA bots, you can only run bots in the Personal scope (share as an app >> private user conversation with the bot and not in the channels😞 

  • Currently only the Personal scope is supported for Microsoft Teams, so users can only have a private conversation with the bot.

Publish your chatbot with the Power Virtual Agents app in Microsoft Teams - Power Virtual Agents | M...


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

View solution in original post

Thanks! Do you know if the team is going release this feature soon? Is there someplace I can request this feature? 

renatoromao
Super User
Super User

@SurajGuptha ,

 

You can create ideas here: Power Virtual Agents Ideas - Power Platform Community (microsoft.com)

And follow the planned features here: New and planned features for Power Virtual Agents, 2021 release wave 2 | Microsoft Docs


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

That is really unfortunate. I just demoed the bot to my team with the intention of loading it within a specific Team, but we can only load it as a side app? Why even ask to attach it to a specific Team if it's not going to show up there? This oversight on my part is going to make me look foolish when I publish the bot...

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