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DiegoPeres
Resolver III
Resolver III

Problems with SSO in teams and on the WEB

Hi folks,
I configured the SSO in PVA but when accessing the chatbot both in teams and in an online page, the user is directed to a new page where he needs to copy a token and inform it in the body of the BOT, I would like the SSO to be imperceptible to the user, both in Teams and in the page.

 

4 REPLIES 4
micchow
PVA
PVA

Hi @DiegoPeres ,

 

Did you follow the steps listed here to set up SSO for web and Teams?

https://docs.microsoft.com/en-us/power-virtual-agents/configure-sso

https://docs.microsoft.com/en-us/power-virtual-agents/configure-sso-teams

 

Please note that SSO for web only works for custom canvas and not the out of the box iFrame provided in PVA. Teams SSO also requires extra configurations in the app manifest to take effect.

tavila
Community Support
Community Support

Hi,

 

Check that even you have followed the references to configure and enable SSO on your bot, when you open your custom page that hosts your bot, you can see log in button on top right corner:

 

tavila_0-1659727100019.png

 

On given sample, that button would call onSignInClick function.

 

So you can try editing your custom code to call that function on onLoad event, for example:

 

tavila_1-1659727306756.png

 

After that, when you just open custom page, it will pop up the log in (make sure to allow your page on pop up blocker) and then make SSO:

 

tavila_2-1659727399432.png

 

 

 

Tarcisio Vilas Boas

Hello, @micchow  Yes I did the setup exactly as in the documentation but it still asks for confirmation with a token code.

About the Web, I am using the custom code, that MS provides in the configuration page.

Hello. @tavila I will try to do the configuration that you informed. Tks

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