Retention policy for PVA bot in Teams

[inzil2k]

Is it possible to set a custom retention policy for a PVA bot in Teams? I know that it is possible to set policies for specific users in Teams but is a PVA bot considered a user? I'm looking for a solution to clear chat history with a bot after specific time.

[Expiscornovus · Accepted solution]

Hi @inzil2k,

You can manage this in the settings of your environment. You should be able to schedule a bulk deletion job for the ConversationTransrcipts table. Microsoft has an article about this:

https://powervirtualagents.microsoft.com/en-us/blog/view-export-and-manage-retention-time-of-your-bo...

Look into using Bulk deletion option of the Data Management section of your Power Platform environment:

https://learn.microsoft.com/en-us/power-platform/admin/delete-bulk-records