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123546
Frequent Visitor

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PVA isnt that popular so hard to read some guides. but i want to create a helpdesk bot in which the bot asks some questions, like PC name and stating their problem. so once they are done it sends a mail to the helpdesk mail and the user also recieving one as confirmation.

 

Hope its possible

1 ACCEPTED SOLUTION

Accepted Solutions
nmk
Resolver I
Resolver I

4 REPLIES 4
nmk
Resolver I
Resolver I

Hi,

 

You can easily achieve this by using Power Automate flows. 

nmk
Resolver I
Resolver I

123546
Frequent Visitor

thanks

will check it out

renatoromao
Super User
Super User

Hi @123546 ,

 

As @nmk  said, you can use Power Automate.

If you want, you can see my old video here: Add actions using Power Automate to a Power Virtual Agents bot - YouTube


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Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

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