cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
prufach
Frequent Visitor

Some users aren’t seeing the BOT updates

There are users using the BOT in Teams.

I noticed that some users are seeing the updates and some not.

I'm waiting (30 min and more) after published, typed "start over" , but I can´t see the latest updates.

 

Is there any know reason of this behavior?

2 REPLIES 2
renatoromao
Super User
Super User

Hi @prufach ,

 

Try to recommend users sign out of the Teams desktop app and sign in again.

Maybe will solve your problem.

If not, wait some hours to guarantee that you have a delay in your current environment. If the issues persist, raise a ticket from MS support team: http://powervirtualagents.microsoft.com/en-us/support 


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

Hi  @renatoromao ,

Thanks for reply.
This problem started few days ago, they have reboot and we waited a long time.
I'm going to open a ticket in MS.

 

Regards.

Helpful resources

Announcements
March Update

Welcome to the User Group Private Preview

Check out new user group experience and if you are a leader please create your group

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Carousel April Dunnam Updated 768x460.jpg

Urdu Hindi D365 Bootcamp

Dont miss our very own April Dunnam’s The Developer Guide to the Galaxy! Find out what the Power Platform has to offer for the traditional developer.

Top Kudoed Authors
Users online (2,230)