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Any idea to check if the topic is on or off ? Would like to turn off the topic when necessary

Hi All, 


anyone have the idea that how (or possible) to turn on / off the topic when some topic is temporary disable / unusable ?


For example

after the "Greeting" , then will go to "Topic A(some action)", but when the "Topic A" is unavailable, then I would like to use "Topic B(service unavailable) to replace the "Topic A" without changing any process. Like turn off the "Topic A" and then turn on the "Topic B)


Thank you.



Super User
Super User

Hi @WilliamChanBHK1 ,


Unfortunately, there is no way to do it yet.

You can raise your idea here:


Thanks 🙂

Did I answer your question? Mark my post as a solution!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

okay, thank you very much

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