cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Post Prodigy
Post Prodigy

Extract data from a website to Virtual Agent

Hello,

 

I have an e-commerce website that contains different types of categories and items.

I would like to connect my website to the virtual agent bot to extract some information about the items that exist.
For example, let's say the customer wants to know about the list of Laptops that exists on my website so if he type "Show me all the laptops", the bot will fetch data from my website the list of laptops items with images and the link for each item.

 

Is it possible to connect my website data to the virtual agent bot to be able to extract anything I need with images and links?

Can you please explain in detail and provide an example of how I can achieve the following scenario?

 

Any help will be greatly appreciated.
Thank you!

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Re: Extract data from a website to Virtual Agent

You can leverage the Topic Suggestions feature for part of the scenario you describe. It doesn't let you import images but if you have the content structured as a support site like an FAQ page, you can use the feature to automatically extract the content and insert it into an existing bot. 

 

You can see more details incl. a brief video showing the feature here:

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web

 

Michael

View solution in original post

1 REPLY 1
Highlighted

Re: Extract data from a website to Virtual Agent

You can leverage the Topic Suggestions feature for part of the scenario you describe. It doesn't let you import images but if you have the content structured as a support site like an FAQ page, you can use the feature to automatically extract the content and insert it into an existing bot. 

 

You can see more details incl. a brief video showing the feature here:

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web

 

Michael

View solution in original post

Helpful resources

Announcements
secondImage

August 2020 CYST Winners!

Check out the winners of the recent 'Can You Solve These?' community challenge!

FirstImage

Experience what’s next for Power Virtual Agents

Join us for an in-depth look at the new Power Virtual Agents innovations at the free Microsoft Business Applications Launch Event.

Top Kudoed Authors
Users online (4,449)