Limit on the number of Topics

[WoodyWindy]

The Microsoft documentation is pretty clear that there is a limit of 1000 topics for a PVA, however one of my customers is getting a message that the limit is 250 topics. Was there a change that I can't find that varies this limit based on whether you are using the base Teams license or the dedicated PVA license? Note that the DOCS articles for both versions state the same 1000 topic limit.

Licensed version: Use topics to design a chatbot conversation - Power Virtual Agents | Microsoft Docs

Teams version: Use topics to design a chatbot conversation in Microsoft Teams - Power Virtual Agents | Microsoft Do...

[Jcook]

Hi @WoodyWindy 

Yes documentation does clearly state 1000 is the limit. Could you share a screenshot of the error message alerting the limit is 250.

Thanks!

[WoodyWindy]

Trying to post the error message again...

[WoodyWindy]

In addition, in scouring the available documentation, I can find no way to adjust this value administratively.

[Jcook]

@micchow Could the docs be incorrect on this one?

This is the first time I have seen this.

[WoodyWindy]

Incorrect documentation for the Teams "free" version was my guess. I looked through Message Center, but couldn't find anything about this being one of the temporary Covid throttles on the service.

[Jcook · Accepted solution]

Hello @WoodyWindy 

I have confirmed with the Product Team that the documentation is wrong and will be updated to show:

Teams License PVA Topic limit = 250 

[Daanavk]

So the documentation isn't correct? It still hasn't changed to 250 topics. I have 270 topics, and now I get the same error code. How is that possible, when the maximum of topics is 250? @Jcook 

[WoodyWindy]

I have to assume that this is, not simply an error in the docs, but rather either 1: a systemic bug (allowing the excess) that was recently corrected, or 2: a change in the Teams version's service description that we missed the announcement for. The documentation reflected the reality, rather than the nominally "correct" values.

[Jcook]

Hello @Daanavk 

It could be anything @WoodyWindy  just mentioned or maybe 250 active topics?