cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Anonymous
Not applicable

Suggest Topics Not Showing the extracted QnA

I am using Power Virtual Agent on Teams. There when I tried to extract some FAQs from a web site it says successfully added the topics. But nothing is displayed. Can anyone help on this ? 

 

Yasiru_0-1631262491042.png

 

2 REPLIES 2
Expiscornovus
Super User
Super User

Hi @Anonymous,

 

There seem to be some issues with suggested topics at the moment. I have seen several threads about it on this forum.

 

Below is one:

https://powerusers.microsoft.com/t5/Topic-Creation-Management/Topic-suggestions-doesn-t-work-with-FAQ-URL-or-txt-file-URL/m-p/1261210

 

Might be good, if the issue persists after signing in and out, to raise a ticket with the Microsoft Support team: https://powervirtualagents.microsoft.com/en-us/support

Expiscornovus
Super User
Super User

Hi @Anonymous,

 

It looks like something is fixed. In my environment the suggestions are shown again.

 

Can you test in your environment if the suggestions are displayed?

Helpful resources

Announcements
Register for a free PVA chatbot creation workshop

Register for a free PVA chatbot creation workshop

Learn how to respond rapidly to your customers and employees at scale, using intelligent conversational chatbots.

September Events 2022

Check out all of these events

Attend in person or online, there are incredible conferences and events happening all throughout the month of September.

Top Kudoed Authors
Users online (2,052)