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Microsoft
Microsoft

Trigger Phrase analyzing part of the phrase

  • Hi

 

Is there any workaround to trigger a topic based on the evaluation of the first characters of a question in the BOT? For example if someone writes "ID1234", the bot identifies that the first 2 chars are "ID" and that will trigger an specific topic.

Thanks

Ezequiel

1 ACCEPTED SOLUTION

Accepted Solutions
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Super User
Super User

Re: Trigger Phrase analyzing part of the phrase

Hi @ezequiel ,

 

No, unfortunately.

You can test using spaced words because the idea is to have phrases with 5 words or more that your bot understands depending on the words sent by the user which words fit better in the topics.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Power Virtual Agents Course: https://udemy.com/pva-beginners

View solution in original post

1 REPLY 1
Highlighted
Super User
Super User

Re: Trigger Phrase analyzing part of the phrase

Hi @ezequiel ,

 

No, unfortunately.

You can test using spaced words because the idea is to have phrases with 5 words or more that your bot understands depending on the words sent by the user which words fit better in the topics.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Power Virtual Agents Course: https://udemy.com/pva-beginners

View solution in original post

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