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Helper II
Helper II

What does it mean there is no language support?

Below link tells that not all languages are supported. However, if I try to create a topic with a language that is not supported - it still seem to work as it find the correct topic for me. What I´m missing here?

 

https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave1/power-virtual-agents/support-...

Thanks!

1 ACCEPTED SOLUTION

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PVA supports natural language understanding in English only today. However, as you've already experienced, you can get successful intent matching in other languages if the strings in the trigger phrases and user input are close enough. When we add explicit support for more languages later this month, you'll get the benefit of NLU for those languages.

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Super User
Super User

Hi @kranis ,

 

Many languages don't use special characters and the PVA working normally.

For example: I create some topics in Portuguese (is not supported yet), but if I just use the letters the PVA works normally. If I use special characters like (" amanhã " equals tomorrow in English) inside the trigger phrases the PVA sometimes not work goods and I got some errors.

 

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If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+1.000 students | 25% OFF) : https://www.udemy.com/pva-beginners
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ok! thanks. 

 

But when I try with special characters (örn) I dont get any error messages.

 

specialchar.png

 
 
 
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@kranis ,

 

It's good because is working, but it's not normal.

Sometimes you can get the error using special characters or a not supported language.

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+1.000 students | 25% OFF) : https://www.udemy.com/pva-beginners
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ok! This is very important information. 

 

I thought that missing language support refered to that it will not be good at matching the topic in that language.  

Highlighted

PVA supports natural language understanding in English only today. However, as you've already experienced, you can get successful intent matching in other languages if the strings in the trigger phrases and user input are close enough. When we add explicit support for more languages later this month, you'll get the benefit of NLU for those languages.

View solution in original post

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