cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
lisimjo1
New Member

error while creating first bot in trial environment

Hi,

 

I have an error while I'm trying to create my first bot.

I am in a trial environnement and the creation process is blocked on the second step, and finally I have an error.

 

Error message :

"We ran into a problem creating your bot

An unexpected error occurred while creating your bot.
The Virtual Agent environment you're looking for no longer exists.
Trace ID: mFX59"

 

The environment still exists and still appears in my administration center.

I tried with my usual user account, and with my administrator account, and it's the same issue.

 

Could you help me ?

Jonathan

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @lisimjo1 ,

 

Is it a new environment? How many hours or minutes have been created?

 

Microsoft staffs can help you: @MarKol @CleberM  @ggupta @micchow 


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

View solution in original post

2 REPLIES 2
renatoromao
Super User
Super User

Hi @lisimjo1 ,

 

Is it a new environment? How many hours or minutes have been created?

 

Microsoft staffs can help you: @MarKol @CleberM  @ggupta @micchow 


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

You're right, a few hours later, it works well.

Thank you Renato for your help.

Helpful resources

Announcements
Power Virtual Agents News & Announcements

Power Virtual Agents News & Announcements

Keep up to date with current events and community announcements in the Power Virtual Agents community.

Community Calls Conversations

Community Calls Conversations

A great place where you can stay up to date with community calls and interact with the speakers.

Power Virtual Agents Community Blog

Power Virtual Agents Community Blog

Check out the latest Community Blog from the community!

Top Solution Authors
Top Kudoed Authors
Users online (1,997)